Retail Customer Service Specialist
DICK'S SPORTING GOODS INC
Customer Service Specialist
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
- Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
- Serve as primary customer service provider at the front end and liaison between customers and management.
- Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions.
- Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor Front End associates to ensure they are meeting performance expectations.
- Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
- Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
- Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
- Take an all-hands-on-deck approach to support the team across the store.
- Perform other tasks as assigned by management.
Our traits set the bar as to what great teammates look like at DICK'S Sporting Goods. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
Prior retail sales, cashier, or customer-focused experience preferred.
Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).
Ability to work extended periods of time (up to 4 hours) standing or walking.
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
- ...Coordinator & Interior Designer to join our retail showroom team in Cedar Rapids. This role... ..., design, enjoys working directly with customers, and thrives in a fast-paced, project-... ...meetings, estimates, installations, and service coordination Build lasting...SuggestedFull timeWork experience placementLocal areaFlexible hoursAfternoon shift
$13.25 - $13.75 per hour
...global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods,... ...Responsible for delivering a highly satisfied customer experience proven by engaging and... ...You. Possesses excellent customer service skills Able to work a flexible schedule...SuggestedHourly payTemporary workLocal areaHome officeFlexible hours$120k - $250k
...Roofing apart Leading CRM and technology (Service Titan) for transparent pricing, margin... ..., assist homeowner in claim process or retail quote. Enter data using our mobile canvass... ...leading CRM Service Titan. Evening: Customer follow-ups, proposal reviews, pipeline updates...SuggestedFull timeFor contractorsWork at officeLocal areaImmediate startDay shiftAfternoon shift$14 per hour
...through district experiences, products, and services. ~ Let's Go! Own & Commit. We are... ...a team in a fast-paced, purpose-driven retail environment. What You'll Do Pet... ...product and pet care information to help customers make informed choices. Help maintain...SuggestedLocal areaFlexible hoursNight shiftAfternoon shift- .... is the largest North American apparel retailer exclusively for babies and young children... ...job. It feels like connections, between customers, teams, and families. Caring, teamwork,... ...loss by providing exceptional customer service and maintaining a safe, clean store Qualities...SuggestedLocal areaNight shiftDay shift
$13 - $18 per hour
...does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Part Time About Life... ..., informs, and sells merchandise, services and live pets. Administers store owned... ...impact every day. Whether it's helping a customer choose their first fish, celebrating a pet...Hourly payWeekly payMinimum wageFull timePart timeLocal areaImmediate startWeekend workAfternoon shift- ...focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent.... .... Qualifications * Thrives in a customer-first based retail environment. * Demonstrated sales and customer experience results...Weekly payDaily paidTemporary workPart timeLocal areaWork from homeShift workWeekend workAfternoon shift
$16 per hour
...Sales. Responsible for creating sales utilizing exceptional customer service and knowledge of the La‐Z‐Boy selling process, products and... ...service, and delivering the wow factor. Experienced in sales or retail (luxury experience = a major plus). You don’t do average...Base plus commissionHourly payMinimum wageWork at officeLocal areaImmediate startWork from homeWeekend workAfternoon shift$17 per hour
...Capture photos that are fun and creative to exceed the customers' expectations Perform the sales process to achieve Sales... ...age with high school diploma or GED equivalent Previous retail, sales, service, or photography experience, preferred Ability to work a...Hourly payPart timeImmediate startFlexible hoursWeekend workAfternoon shift$50k - $65k
...are at the heart of what we do: helping customers find their dream mattress and get better... ...store experience. This isn’t your typical retail job—achieve your financial dreams with... ...the competition, advertisements and services offered by competitors. ~ Leverage...$16 per hour
...Responsibilities Main Ingredients: Providing World Class Customer Service as a number one priority. Exemplifying integrity,... ...or equivalent preferred. ~1 year of experience in grocery, retail or produce environment preferred; natural foods background is...Full timeContract workTemporary workFlexible hoursShift workAfternoon shift- ...supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process... ...Ulta Beauty products and/or services. Courteously handle customer service, sales, refunds, and exchanges and assist with on-...Work experience placementLocal areaFlexible hoursShift workAfternoon shift
$17 - $19 per hour
External Job Description: Retail Inventory Associate - Driver... ...Become one of our Inventory Specialists and discover opportunities for... ...to uphold our Core Values of Service, Pride, Integrity, Results, Innovation... ...experience in Retail, Stock, Customer Service, Cashiers, Sales...Part timeFlexible hoursShift workNight shiftEarly shift- ...expertise in stocking shelves, assisting customers, maintaining a clean and organized store... ...our reputation for exceptional customer service. Prospective employees should be... ...Discount Weekly Pay On-the-job, paid training Casual Uniforms (Retail) *EOE...Weekly payCasual workFlexible hoursAfternoon shift
- ...workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Produce Clerk... ...Function: Provides prompt, efficient and friendly customer service. Handles food in a safe manner and ensures the work area is always...Work experience placement
$150k
...Spend your time selling, not searching for customers Exceptional Earning Potential ~... ...customers on home remodeling products and services Build trust, provide exceptional... ...environment Sales, customer service, retail, automotive, hospitality, or in-home sales...Hourly payWeekly payFor contractors$800 - $1,500 per week
...-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is an... ...provided to ensure success. If you have restaurant, bar, or retail experience then we want to hear from you! Informing the customer...Full timeWork experience placement- ...middle of the ocean would mean going without simple joys like favorite snacks and coffee runs, but you’d be wrong. As a Retail Services Specialist, you’ll learn very quickly just how important the comforts of home are for keeping ship morale high. So, whether you’re playing...Part timeOverseas
$16.5 per hour
...52402 Overview: Become a Part-Time HP Retail Sales Associate! Pay: $16.50 per hour Schedule... .... You will demonstrate products to customers and tailor demonstrations to their ideal... ...store associates on HP products and services Maintain displays for cleanliness, functionality...Hourly payPart timeWork at officeLocal areaWorldwideFlexible hoursWeekend workAfternoon shift$10 - $13.5 per hour
...Description Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering...Full timeLocal areaImmediate startWorldwideFlexible hoursShift workNight shift3 days per week- ...Sales Associate is responsible for serving customers in a professional, quick and courteous... .... Ensure a clean and healthy food service environment for our customers and associates... ...certs or licenses needed): ~ Retail or guest service experience preferred....Temporary workFlexible hoursShift workWeekend work
- ...innovation, training and resources to help our customers Celebrate Life and Express Love in new... ...Provide information regarding extended service plans and financing options Meet... ...lives Strong customer service, sales, retail and/or jewelry experience Flexible availability...Base plus commissionFull timePart timeSeasonal workImmediate startFlexible hoursNight shiftWeekend work
- ...friendly, and efficient manner, in order to minimize the amount of time customers spend on hold Provide basic information to callers who have general inquiries, while providing excellent customer service Be friendly, professional, courteous, and efficient when working...Summer workWork at officeImmediate start
- ...telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Provide basic information to callers who have general inquires Be friendly, professional, courteous and...Part timeSummer workWork at officeImmediate startAfternoon shift
- Orthopedics Department Receptionist At Physicians' Clinic of Iowa, we are focused on delivering quality patient care. Our Orthopedics Department is currently seeking a full time Receptionist to deliver care that is second to none in our high volume-fast paced practice...Full timeWeekend work
- ...: Promote and sell products to current and potential customers within a defined geography. Develop, analyze, prioritize and... ...High sense of urgency in particular with regards to customer service orientation Strong business acumen and ability to understand...Immediate start
$15 per hour
...point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. As you join...Full timeWork at officeWork from home$15 - $17 per hour
...Frey Pet Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face... ...and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and...Hourly payFull timeLocal areaFlexible hoursShift workDay shift- ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
- ...Ross, our leading off-price retail chain with over 2,200 stores,... ...has always been bringing our customers a constant stream of high-quality... ...help achieve our Customer service and operational goals. ESSENTIAL... ..., the Store Protection Specialist (SPS) position (where applicable...Part timeWork at officeLocal areaImmediate startShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Retail Customer Service Specialist. Be the first to apply!
- retail sales technology associate Cedar Rapids, IA
- local sales assistant Cedar Rapids, IA
- retail sales representative Cedar Rapids, IA
- full time retail sales representative Cedar Rapids, IA
- part time retail associate Cedar Rapids, IA
- sales floor associate Cedar Rapids, IA
- retail sales advisor Cedar Rapids, IA
- retail consultant Cedar Rapids, IA
- retail clerk Cedar Rapids, IA
- fashion retail sales associate Cedar Rapids, IA




