Rotational Server

Seasonal | The Greenbrier Hotel | United States Posted On 02/24/2026 Job Information Department Name: Food and Beverage Hospitality Salary: $6.77 Plus Service Charge and/or Gratuity City: White Sulphur Springs State/Province: West Virginia ZIP Code: 24986 Job Description Position: Server Department: Food and Beverage Primary Responsibilities: Embody and maintain the Brand DNA in all aspects of the resort experience Proactively approaches and acknowledges all guests in a friendly, warm and welcoming manner in accordance with Greenbrier standards Escorts and offers chair and napkin assistance in the arrival and seating of the guests Seamless execution of all service steps concerning the experience Provides a selection of bottled water service Menu Presentation Beverage presentation including a full articulate knowledge of all offerings and preparation methods Placing beverage orders into the Point of Sale System Serving beverage orders utilizing full club service Taking food orders including a full articulate knowledge of all offerings and preparation methods Placing food orders into the Point of Sale System Delivery of bread and butter Polishing and placing of appropriate silver and glassware Firing appropriate course Serving and articulating all courses including a full knowledge of all offerings and preparation methods Clearing of all courses Validates satisfaction throughout the meal Taking dessert orders including a full articulate knowledge of all offerings and preparation methods Make and serve coffee, tea, espresso, cappuccino, latte Presenting checks and processing payments Assist in the departure of the guest including a genuine farewell and invite the guest back Completing all assigned side work to the standard operating procedure Assisting the dining team with all aspects of the service script Maintain a high level of professionalism on the phone with callers and others entering the dining room in accordance with Greenbrier standards Maintain a cleanly and organized side station Effective and conscientious use of materials and effective and efficient use of time Is familiar with pertinent ABC laws Participate in all meetings as required – Pre-Shift, training sessions, etc. Ensure proper supplies are on hand at all times in order to effectively service the guest Because of the fluctuating demands of the Hotel’s operation, it may be necessary that each employee partner perform a multitude of different functions: therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or directed. Normal Working Hours: Shifts Differ Depending on Location. Shifts can include lunch, and dinner. In order to be successful in this position, the ideal candidate must meet the following criteria Past Work Experience Requirements: Waiter/Waitress for at least one year Educational Requirements: High School Diploma or G.E.D. preferred Communication Skills Requirements: Ability to communicate effectively to ensure all objectives, criteria, and goals are clearly understood and accomplished to the desired standard Must be enthusiastically proficient in the proper pronunciation of Food and Beverage offerings and preparations Technical Requirements: Point of Sale Terminal experience To be considered a qualified applicant one must successfully complete the following: Verbal and written menu test Practical service test Required Supervision: Manager / Assistant Manager / Sous Chef Other Requirements: Energetic with a strong ability to display enthusiasm, professionalism, passion and energy Consistent demonstration of the Ten Essential Attributes On-going certification and training will be part of team requirements #J-18808-Ljbffr Greenbrier International