Senior Director of People & Organizational Development

Reporting to the Managing Director of Business Development & Operations (MD-BDO), the Sr. DPOD ensures that 12 Plus staff are hired well, supported consistently, evaluated fairly, developed intentionally, and treated in full compliance with applicable law. The Sr. DPOD serves as the internal expert and point of contact for all HR matters across a multi-state, multi-site organization working with minors in school settings, and is a thought partner to the MD-BDO and Executive Team on workforce planning, compensation strategy, and organizational health.The ideal candidate is:A systems-builder who can design and run clean, reliable HR processes at a growing nonprofitA people-first operator who brings empathy and consistency to employee support and accountabilityA compliance-minded professional with deep knowledge of nonprofit employment law, nonprofit tax requirements, and regulations governing work with minorsAn experienced manager who can lead, develop, and collaborate with the Director of People & CultureA strategic partner who advises the MD-BDO and executive team on compensation, benefits, workforce planning, and organizational healthRESPONSIBILITIES & RESULTSTalent Acquisition & Onboarding (20%)Partner with hiring managers and the MD-BDO to translate workforce planning needs into clear hiring plans, job descriptions, and candidate pipelinesCoordinate the end-to-end recruiting process sourcing, screening, interview design, offer construction in partnership with relevant supervisorsDraft new hire offer letters and employment agreements; coordinate onboarding logistics with the Director of People & CulturePlan and facilitate new staff onboarding, including orientation to HR systems, benefits, compliance requirements, and organizational cultureMaintain an inclusive, equitable hiring process and a candidate experience that reflects 12 Plus mission and valuesPerformance Evaluation & Management (20%)Aid in designing and implementing a comprehensive and equitable performance review system that helps evaluate staff outputs, areas of growth, and ongoing professional training needsManage the annual performance review cycle across all employment agreement types, including mid-year reviews (December), end-of-year evaluations (June), and ongoing performance check-insEnsure review criteria are clearly tied to job descriptions and mutually agreed-upon goals set at the start of each termOversee and advise on merit increase and COLA adjustment processes in partnership with the MD-BDO, COO, and CEO; ensure consistency with organizational budget and compensation benchmarksSupport managers at all levels in conducting effective, equitable evaluations and delivering feedbackDevelop and maintain Performance Improvement Plan (PIP) processes; train and advise managers on implementation and documentation when performance concerns ariseConduct annual review and refresh of all job descriptions in partnership with relevant supervisors; ensure changes are reflected in amended employment agreementsTrack performance outcomes across the organization and surface trends to the MD-BDO and senior leadershipEmployee Relations & Team Leadership (20% of time)Directly manage the Director of People & Culture; provide strategic leadership, additional capacity, and senior oversight of staff support and culture-building functionsInvestigate and resolve employee relations issues with appropriate documentation, escalation, and discretion; partner with the MD-BDO and outside legal counsel as neededAdvise managers on coaching conversations, accommodation requests, leaves of absence (FMLA, parental leave, ADA), and other sensitive personnel mattersChampion an inclusive, equitable workplace culture in partnership with the Director of People & Culture; ensure HR practices reinforce 12 Plus organizational valuesRepresent the HR function to the Executive Team, the Board, funders, and auditors as appropriateProfessional Development & Training (15%)Develop and maintain an organization-wide professional development calendar in partnership with MD-BDO, MD-Programs, the Director of People & Culture, and site teamsCoordinate summer training for Site Directors and other site-based staff in partnership with Impact DirectorsManage the Continued Education Reimbursement program, including the approval process, qualifying criteria, and reimbursement trackingSource and vet external professional development opportunities and speakers; coordinate logistics for organization-wide PD sessionsBuild staff learning pathways and career ladders that support growth from Fellow through senior leadershipCompliance: Employment, Tax & Work with Minors (15%)Ensure all staff complete required background checks prior to employment and upon renewal, including Pennsylvania or New Jersey criminal background checks, PA and NJ child welfare history clearances, and FBI fingerprinting as required by state law and partner school district policiesMaintain a clearance tracking system to ensure no staff member works with students without current, valid clearances; flag and resolve lapses immediatelyEnsure organizational compliance with FERPA and other data privacy regulations as they pertain to personnel records and student-adjacent informationOversee compliance with FMLA, ADA, Title IX, and all applicable federal and state employment laws across multi-state operations (PA + NJ)With MD-BDO, ensure proper nonprofit tax compliance as it relates to HR, including IRS Form 990 staff compensation disclosures, payroll tax filings, and worker classificationMaintain and update the 12 Plus Employee Handbook (The Blue Pages) annually; ensure all policies reflect current law and organizational practicePartner with the MD-BDO and outside legal counsel on HR compliance matters, employee relations issues, and the enterprise risk registerBenefits Procurement & Administration (10%)Lead annual benefits renewal and open enrollment process; evaluate plan options, negotiate with brokers and carriers, and recommend changes to the Executive TeamManage current healthcare relationships with insurance carriers; monitor plan performance and employee utilizationHelp administer FSA/HSA/LPFSA/DCFSA programs and employer matching contributions; ensure accuracy in payroll deductions and employer contributionsOversee the 401(k) plan, including eligibility tracking, employer match disbursements, 3-year cliff vesting schedule management, and employee communicationsManage supplemental benefits including the EZ Pass commuter program (and southwest PA equivalents) and other transportation reimbursementsEnsure all employees are enrolled in correct benefit tiers; process benefit changes accurately upon hire, life events, or transitionsServe as the primary point of contact for staff benefits questions; communicate benefit details clearly and accessibly
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