Superintendent, Post-Event (Includes Overnight Hours) - Spectacor

Xfinity Mobile Arena Facility Manager

The Xfinity Mobile Arena is one of the world's busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, family shows and concerts. Since opening in 1996, the arena is the centerpiece of sports and entertainment in the greater Philadelphia region as well as prominently featured in the national spotlight. The 21,000-seat arena is a showcase arena for the company's industry-leading qualities as an operator and an innovator in the live event experience.

Job Summary

Responsible for ensuring cleanliness of the facility, coordinating with the management team to resolve any issues and helping manage the part-time staff. Customarily and regularly directs the work of at least two or more other employees or their equivalent.

Job Description

Responsibilities:

• Conduct 10-minute meetings prior to each shift in order to distribute work assignments.
• Inspect all areas to ensure facility is clean prior to events.
• Ensure employees have the right equipment and supplies to perform the job efficiently.
• Make sure employees are in uniform.
• Responsible for maintaining expected sanitation and cleanliness levels during the event.
• Maintain employee paperwork including attendance and evaluations.
• Receive and delegate all radio calls made to building services department.
• Coordinate with the day manager before the event and the night manager post event to review any issues.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills: Leadership; Attendance Management; Scheduling

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education: High School Diploma / GED

Relevant Work Experience: 2-5 Years