Senior Specialist

Senior Specialist, AR Corrections - Hybrid What you'll need to succeed as a Senior Specialist, AR at XPO Minimum qualifications: 2 years of experience in freight bill audit, accounts receivable, billing, or payables, preferably within the LTL transportation industry Strong analytical, critical thinking, and problem-solving skills Ability to review and interpret customer pricing contracts and billing documentation Clear and professional verbal and written communication skills Proficiency with Microsoft Office applications, including advanced Excel capabilities Ability to work independently while managing multiple priorities in a fast-paced environment Preferred qualifications: Bachelor's degree in Business, Logistics, Accounting, Finance, or a related field, or equivalent work or military experience 2-4 years of experience in freight bill audit, billing corrections, accounts receivable, or transportation finance Experience identifying root causes of billing disputes and implementing process improvements Knowledge of LTL transportation pricing, invoicing, and contractual billing practices Experience creating SOPs, training materials, or serving as a subject matter expert on business processes and systems Experience supporting testing initiatives, system implementations, or continuous improvement projects About the Senior Specialist, AR job Pay, benefits and more: Competitive compensation package Full health insurance benefits are available on day one Life and disability insurance Earn up to 15 days of PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance Opportunity to participate in a company incentive plan What you'll do on a typical day: Review customer pricing agreements and perform detailed audits of LTL invoices to validate billing accuracy and contractual compliance Research, analyze, and process invoice correction requests using sound judgment and attention to detail Identify the root cause of billing disputes and collaborate with internal partners to resolve discrepancies Recommend and implement process improvements that reduce billing errors, corrections, and operational inefficiencies Serve as a subject matter expert for department projects, user acceptance testing, and system enhancements Create and maintain standard operating procedures (SOPs), quick-reference guides, and other process documentation Ensure compliance with company controls, SOX requirements, and applicable billing standards Support and mentor team members by sharing knowledge and best practices Senior Specialists are required to: Demonstrate strong analytical and data interpretation skills Maintain a high level of accuracy and attention to detail when handling billing corrections and audits Effectively prioritize workload and meet established deadlines Build collaborative relationships with customers, operations teams, and business partners Learn and maintain proficiency in company systems and software applications Work with minimal supervision while demonstrating initiative and accountability Sit for extended periods and work primarily at a computer workstation