HR IT Service Owner (f/m/d)

Fujitsu is a global digital transformation partner committed to making the world more sustainable and fostering trust in society through innovation. With approximately 124,000 employees, Fujitsu supports customers in over 100 countries in solving some of humanity's greatest challenges. Its service and solution portfolio for sustainable transformation is based on five key technologies: Computing, Networks, AI, Data & Security, and Converging Technologies. Job Title HR IT Service Owner (f/m/d) – Fujitsu Germany GmbH Global Transformation Program As part of a Global IT Organisation, you will be responsible for leading the IT related aspects of the transformation of our HR processes in DACH, embedded in a European structure. The transformation will ultimately lead to more automated and AI‑enabled HR processes and a transition into a cloud‑based and globally standard environment. Key Responsibilities Provide senior leadership and end‑to‑end ownership for critical components of the HR IT landscape within the Corporate Digital Unit. Act as the senior leader between HR/business process owners, IT delivery teams and external providers – aligning stakeholders, managing expectations and driving decisions to enable business outcomes. Lead a portfolio of HR‑IT initiatives across the application lifecycle, providing governance from demand intake and prioritisation through requirements, solution direction, delivery oversight and value realisation. Lead a team of experts – dedicated, shared and virtual – and provide guidance. Own service performance for the domain, establishing operating processes, KPIs/SLAs and escalation paths; ensure stable operations while enabling continuous improvement. Drive the strategic evolution of master data and reporting capabilities, establishing governance and accountability for data quality, controls and stakeholder adoption. Optimize the cost of the operation, reduce legacy IT systems in your area of responsibility and implement AI‑enabled solutions. Set direction and govern delivery for change requests and process improvements in close collaboration with internal and external stakeholders. Your Qualifications Strategic team player with high personal responsibility and a proactive, forward‑thinking approach in national and international contexts. Several years of experience leading HR IT applications and/or programs in global/corporate environments, including responsibility for roadmap, governance and delivery oversight. Good understanding of SAP SuccessFactors and its integration into an HR IT landscape. Strong understanding of core HR processes and regulatory context in the DACH region. Excellent analytical and communication skills with the ability to influence at all levels and handle confidential information responsibly. Customer focus and ability to translate user demands into a meaningful road‑map. Strong change‑leadership and consulting mindset, enabling digital transformation and stakeholder adoption. High affinity for AI and practical experience with AI‑driven solutions. Business‑fluent in German and English (written and spoken); Japanese is an additional benefit. Benefits Flexible working hours and mobile work options. Further training and development opportunities in leadership or expert career paths. Working in a global team with Japanese roots, focusing on quality and execution. Thirty days of vacation, special leave and an attractive salary. Discounts and employee rebates. Excellent health and well‑being programmes. If you are excited by this role and believe you have the required experience, we encourage you to apply. #J-18808-Ljbffr Fujitsu