Mainframe System Engineer - CICS

Job Description and Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. 

The Mainframe System Engineer - CICS acts as the recognized system CICS specialist and lead on the most complex mainframe system software/hardware assignments and also acts a backup to most complex mainframe systems software/hardware assignments. Major duties will include performing the most complex installation, maintenance of software/hardware products in support of Franchise Tax Board operational needs. The Mainframe System Engineer - CICS will also act as a lead on the Mainframe Engineering team and will inform management of project status' and communicate with each other on activities, problems, plans, changes while following the department's Information Technology Infrastructure Library (ITIL) procedures and guidelines. The Mainframe System Engineer - CICS may be assigned as a team lead to participate in a variety of working environments and projects of varying sizes; including co-location with the project team on large systems development projects. The Mainframe System Engineer - CIC works with staff of all levels and technical abilities from within the Technical Services Division and the business customers to provide technical guidance and project support with a focus on excellent customer service. All duties are performed within the framework of the department and the Infrastructure Bureau's mission and values. The position provides services which encompass the IT domain of Software Engineering.

Additional positions may become available (eRPA 2627-00106).

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Working Conditions

• Interviews will be conducted in person.
  
• This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future.
  
• This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.
• Must be flexible and able to adapt to changing priorities and be able to adjust work schedule to meet operational needs.
  
• Responsibilities may include being on-call outside of regular working hours.
  

About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB’s mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB . 

Learn more about other FTB technical roles at this FTB microsite .

Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at View email address on us.fitly.work . Please include the job control (JC) number and the position title in the subject line.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to .

CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172 : All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.

**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling View phone number on us.fitly.work to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD View phone number on us.fitly.work.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”.

We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

• Advanced systems programming experience in IBM Mainframe hardware and software with in-depth knowledge, comprehension, administration and configuration of Customer Information Control System (CICS), CICS Transaction Gateway (CTG), JES2, RACF Security Concepts for CICS, z/OS Structures, Facilities and the interrelationship of subcomponents/subsystems of the z/OS Mainframe environment
• Advanced experience using SMP/e or z/OSMF to maintain, install, and customize the mainframe IBM and ISV software products, including expert working level administration, configuration and deployment using ServerPAC (Portable Software Instance) and/or CBPDO
• Advanced level understanding of Initial Program Load, IPL, process
• Advanced knowledge, experience, and comprehension of z/OS Management Facility, z/OSMF, Time-Sharing Option (TSO), Interactive System Productivity Facility (ISPF), System Display and Search Facility (SDSF), Command List (CLIST), Restructured Extended Executor (REXX), Job Control Language (JCL), IBM utilities, Data Facility Product (DFP), Data Facility Data Set Services (DFDSS), Resource Access Control Facility (RACF), System Network Architecture (SNA) and TCP/IP
• Expert working level with mainframe Assembler Language, working with and maintaining z/OS related User Exits, and working with and maintaining non-z/OS related User Exits, and strong understanding of MVS Control Blocks
• Working knowledge installing and deploying all related Mainframe hardware
• Strong understanding and working with mainframe hardware, Direct Access Storage Device (DASD), Physical and Virtual Tape (TAPE/VTS) storage, General Processors, GP, zIIP and IFL Specialty Engines
• Experience monitoring, troubleshooting, analyzing, and diagnosing CICS/CTG and related component systems software along with exceptional communication and triage abilities
• Experience planning, scheduling, and performing software component upgrades and applying fixes for CICS/CTG Systems Software
• Acts as Subject Matter Expert, SME, and a lead for CICS/CTG, and effectively engage SME’s and comprehend technical topics
• Experience in mentoring and providing training and guidance
• Ability to document clear and precise work and operational procedures
• Ability to work independently or collaboratively as part of a team with internal and external members while maintaining a positive cooperative attitude, self-motivated, excellent written and verbal communication skills
• With minimal direction, ability to handle multiple events/tasks while maintaining excellent customer service
• Experience using change management processes to deploy software changes into Production and following rigorous testing and backout procedures

Benefits

Benefit information can be found on the website and the website.

In addition, Franchise Tax Board offers the following:

• Convenient transportation and commuting options include : Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities

Additional Application Instructions

A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:

• Completed employment information on the STD. 678, including the “From” and “To” dates, “Hours Per Week,” and “Duties Performed" fields for all jobs listed in the “Employment History” fields (resumes do not take the place of these fields on the STD. 678)
• All of the required documents listed in the “Required Application Package Documents” section
• The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account )
• A signature, if submitting a paper application package

Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.

Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section.

Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Required : If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under “Minimum Requirements” on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).