Service Technician

Job Description

Job Description

Salary:

Job Posting: Service Technician

Location: Caldwell, ID
Department: Service
Employment Type:Fulltime, Non-Exempt
Reports To: Service Manager

About the Company

Foodera Technologies is a global leader in food-processing technology, designing, manufacturing, and supporting innovative equipment and integrated processing solutions for food manufacturers around the world. Our technologies help customers produce high-quality potato products, fruits, vegetables, snacks, and other prepared foods with greater efficiency, reliability, and sustainability.

Built on decades of engineering expertise, innovation, and trusted customer partnerships, we combine global knowledge with local support to deliver solutions that help our customers succeed.

Our people are at the center of everything we do. We foster a collaborative culture where innovation, craftsmanship, and continuous improvement drive our work. Whether you're building world-class equipment, supporting customers, advancing new technologies, or helping our teams succeed behind the scenes, you'll have the opportunity to make a meaningful impact while growing your career alongside talented colleagues around the world.

As we continue to shape the future of food processing, we're looking for individuals who are passionate about quality, teamwork, and solving complex challenges. If you're ready to be part of a stable, forward-thinking organization that's advancing the future of food technology, we'd love to hear from you.

What We Are Looking For

We are seeking a reliable and motivated Service Technician who is eager to learn and grow within our service team. The ideal candidate has strong mechanical aptitude, a foundational understanding of industrial equipment, and a willingness to travel to support our customers. You enjoy hands-on work, solving mechanical problems, and taking pride in delivering high-quality service while maintaining a strong focus on safety and customer satisfaction.

This role is ideal for someone who works well with others, adapts quickly to changing priorities, and is comfortable working in both shop and customer-site environments with guidance and support as needed. This position requires regular travel.

Travel accommodations include:

• Per-diem
• Overnight allowance
• Paid travel time
• Provided company auto
• Provided lodging

Job Responsibilities

• Assist with the repair, installation, and maintenance of machinery at customer sites and company facilities
• Travel regularly to support emergency repair work, scheduled preventive maintenance, and final equipment installations
• Work safely at all times while complying with company, plant, and state safety regulations
• Perform basic troubleshooting and repairs involving mechanical, steam, hydraulic, and electrical systems
• Set up, operate, and assist with a variety of welding machines and welding applications
• Read, interpret, and apply blueprints, symbols, and specifications accurately
• Perform preventive maintenance tasks, follow maintenance schedules, and complete clear and concise documentation
• Maintain a strong customer service focus, including professional verbal and written communication with customers and internal teams
• Handle stressful situations professionally while meeting deadlines and service commitments
• Maintain cleanliness of work areas, welds, and materials, including proper cleanup of metals and equipment

Desired Education and Experience

• High school diploma or GED required; technical school, trade school, or vocational training preferred
• 13 years of experience in a mechanical, industrial service, maintenance, or manufacturing environment preferred
• Basic working knowledge of mechanical systems, hydraulics, steam, and electrical components
• Familiarity with industrial food processing equipment or food processing equipment is strongly preferred
• Demonstrated mechanical aptitude with the ability to diagnose and solve problems
• Basic welding experience, including knowledge of different welding applications and machines
• Ability to work with a variety of metals, including stainless steel, carbon steel, aluminum, Alloy 20, and hardened carbon steels
• Strong basic math skills, including addition, subtraction, and introductory geometry
• Willingness and ability to travel consistently, including on short notice

Incentives

We are a growing company with a lot of opportunity and a great culture. You will work on challenging projects and initiatives with the opportunity to continue to shape our team as well as get the support, training, and experience that will help further your career and potential.

• Medical, Dental, Vision insurance
• Life insurance
• Paid holidays
• Tiered paid vacation
• 401k with a great company match
• Flexible benefits plan (HSA)
• Anniversary Rewards