Figure Skating Director & Assistant Manager

Job Description

Job Description

Figure Skating Director & 
Assistant Manager

Reports To: General Manager
Position Type: Full-Time, Salaried
Location: Vacaville Ice Sports, 551 Davis St. Vacaville, CA

Position Summary
The Figure Skating Director & Assistant Manager is a dual-role leadership position responsible for overseeing all aspects of the Skating Academy, camps, coaches, teams, competitions, and daily office operations. This position ensures a high-quality experience for skaters, families, staff, and coaches by combining program management expertise with strong administrative leadership. The ideal candidate is strategic, highly organized, and hands-on, capable of growing long-term figure skating programs while efficiently managing day-to-day business operations.

K E Y R E S P O N S I B I L I T I E S

Skating Academy Leadership & Instruction

• Design, implement, and refine a comprehensive skating curriculum for all ages and skill levels.
• Lead and mentor instructors by providing training, lesson plan support, and regular performance evaluations.
• Track student progress through assessments, ribbons, and progress reports; communicate advancement recommendations to families.
• Conduct individual development meetings with parents and skaters to discuss future skating pathways and program options.
  Manage all Academy registration, cancellations, credits, transfers, make-ups, and customer service needs.
• Print rosters, monitor attendance, supervise Academy sessions (Tues/Thurs/Sat), and step in to teach as needed.
  Develop creative strategies to expand Academy enrollment and strengthen pipelines into advanced programs, teams, and camps.

Skating Camp Oversight & Execution

• Plan, coordinate, and execute skating camps, including daily schedules, lesson plans, staffing, and rosters.
• Recruit, train, and supervise camp instructors and support staff with ongoing feedback and performance management.
• Create engaging and age-appropriate programs for all camp levels, including specialty camps for advanced skaters.
• Manage all registration tasks, including parent communication, last-minute signups, transfers, and cancellations.
• Maintain camp-related budgets, equipment inventory, craft materials, loaner gear, and ensure spaces remain organized and clean.
• Develop creative program enhancements to increase enrollment and convert camp families into Academy skaters, competitors, and NorCal Elite skating team members.

Coaching Staff Management

• Oversee coaching operations and ensure accurate, timely calculation and payment of commissions.
• Maintain complete and up-to-date employment records, including insurance, SafeSport, ISI credentials, and contracts.
• Provide training, continuing education, and performance guidance to maintain high coaching standards.
• Coordinate scheduling across Academy, camps, private lessons, competitions, and special rink events.
• Manage time-off requests and develop staffing plans to ensure adequate coverage.
• Foster a professional, team-focused environment emphasizing accountability, consistency, and growth.

NorCal Elite Team Administration (Synchro & Theatre on Ice)

• Manage all administrative operations for NorCal Elite teams, including rosters, schedules, communications, and team materials.
• Oversee team finances: track team dues, collect payments, process coach payouts, manage expenses, and issue reimbursements promptly.
• Maintain detailed financial records including receipts, budgets, outstanding balances, and payment histories.
• Create and distribute team contracts, payment plans, season packets, and annual informational materials.
• Complete all competition registrations accurately and on time.
• Collaborate with coaches and management to maintain clear expectations, improve processes, and support team performance throughout the season.

Competition & Show Management

• Plan and execute all figure skating competitions and shows (Ice Sports Champs, Solano Showcase, Cowtown Classic, Skate a Gift).
• Secure sanctioning/endorsement, update announcements, manage pricing, and set up registration in EntryEeze.
• Coordinate event logistics including schedules, skate orders, judges’ assignments, coach credentials, zamboni schedules, medals, trophies, decor, and equipment.
• Partner with marketing and management to promote events and increase participation.
• Manage all competitor communication, payments, refunds, music collection, and registration changes.
• Lead the setup and breakdown of event stations and ensure adequate staffing and volunteer support.
• Actively manage operations during events, ensuring smooth flow and quick resolution of issues.
• Balance minimal coaching obligations during competitions to maintain full operational focus.

Management & Administrative Leadership

• Oversee daily office operations, including staffing, training, scheduling, and customer service.
• Train and supervise floor staff to ensure consistent, professional communication and policy compliance.
• Create and implement new public skate programming such as games, mascot appearances and general announcements.
• Maintain organized administrative systems including filing, financial logs, contracts, and operational records.
• Handle facility communications: email, phone, in-person inquiries, internal messages, and customer concerns.
• Ensure compliance with labor laws, company policies, and safety procedures.
• Assist with hiring, onboarding, evaluations, and performance improvement for staff.
• Prepare reports, track attendance, and support administrative tasks for programs, rentals, public sessions, and events.
• Collaborate with leadership to enhance operational efficiency, team culture, and long-term planning.

Pro Shop Liaison

• Assist with figure skate fittings and customer consultations.
• Collaborate with the Pro Shop Manager on inventory adjustments and product recommendations.
• Train staff on figure skating equipment needs and fitting basics to improve customer service and sales.

Marketing & Program Growth Collaboration

• Partner with the social media coordinator to promote all figure skating programs.
• Create strategies to maximize enrollment through digital marketing, print materials, community outreach, and parent engagement.
• Research and implement improvements to program offerings and customer experience.

Additional Requirements

• Serve as a positive role model for all staff, coaches, and skaters.
• Support special projects, strategic initiatives, and cross-functional programs as assigned.
• Maintain a clean, organized, and efficient work environment.
• Must be available during Academy sessions, skate camps, and throughout the week for office hours and program oversight.
• Availability full time Tuesday through Saturday, with some modifications to this weekly schedule based on events and competitions. 

Q U A L I F I C A T I O N S

• Extensive figure skating background, preferably with coaching, directing, or competitive experience.
• Proven leadership, program management, and staff supervision experience.
• Strong communication, organizational, and time-management skills.
• Familiarity with ISI (required) and USFS (optional) standards, certifications, and competition operations.
• Current SafeSport compliance, background check, and ISI certification required.
• Proficiency in office software, scheduling systems, and digital communication tools.
• Ability to work a flexible schedule including evenings, weekends, and holidays (Closed Easter, Thanksgiving, and Christmas Day).
• CPR/First Aid certification preferred.

Salary: $22.00 - $26.00 per hour