Business Analyst

Compensation: $53,997.00-$67,496 Compensation Type: Salary Employment Type: Regular Grade: E07 Position Summary The Business Analyst I is responsible for formulating and defining scope and objectives based on both user needs and a thorough understanding of business systems, technology available, and industry requirements. The business analyst is responsible for providing insights and suggest improvements to existing and new software applications. This position will work alongside the software development teams and perform detailed requirement’s analysis, documenting processes, planning and coordinating unit, integration and acceptance tests. The business analyst is responsible for enhancing the quality of products and services, the ability to prepare data and data visualizations to inform business decisions, and finding technical solutions to business needs. The business analyst helps monitor and maintain technical applications such as Websites, CRMs, LMS and serves as IT support for technical issues. Duties & Responsibilities Assists with developing/modifying procedures to solve complex business problems considering computer equipment capacity and limitations, operation time, and form of desired results. Possesses some technical knowledge of all phases of systems analysis and considers the business implications of the application of technology to the current and future business environment. Develops and maintains written project documentation such as; applications including best practices, processes, user friendly procedures, project scope, business process document, RACI, and RAID(l) logs. Assists in developing and maintaining written project documentation such as; applications, including best practices, processes, user friendly procedures, project scope, business process document, RACI, and RAID(l) logs. Assist in editing and revising written documentation such as test plans, user stories, use cases, business process model and notation, in collaboration with users. Revises and assists in developing user-friendly procedures, guidelines, and documentation. Provides data analyses and ad-hoc reporting through the use of research and query tools. Collaborates with the Information Technology Services staff to understand requirements in creating, upgrading, and maintaining of programs, databases, and reports. Assists in identifying, compiling, and delivering required metrics by proactively managing multiple data sources. Continually reviews and finds ways to improve current processes for greater efficiencies and reduction in non-value-added activities working in partnership with key stakeholders internal and external stakeholders. internal and external stakeholders. Generates, distributes and maintains a concise set of standard reports that provide insight into operational statistics, performance, and trending. Participates in a team that develops software applications and interfaces as well as in the process of uncovering business goals, shaping them in clear and understandable terms, and identifying and evaluating a range of solutions. Researches and analyzes system problems. Tests systems and database functions, upgrades and/or patches, as well as new third-party software or hardware implementation to ensure proper functioning of systems. Serves as internal developer to develop custom applications for business users using low-code technologies. Provides data stewardship for assigned systems for data accuracy, conformity, integrity in accordance with established in accordance with policy and procedures. Begins to learn and develop reports and dashboards of data and information using SQL, SAS, or other reporting languages/tools. Understands data entry standards according to the data systems data steward guidelines and UI/UX interfaces for assigned systems Performs other duties as assigned. Minimum Qualifications: Associate's Degree and one (1) year of related experience including systems implementation experience OR PMI Professional Certification in Business Analysis (PBA) OR A combination of education and experience may be substituted for the requirements of the position Preferences: Experience with system testing (unit, integration, and acceptance) Experience in higher education, or tools such as Workday. Additional Information At this time, employment visa sponsorship is not available for this position. Candidates selected for the role are expected to relocate and establish residency within a reasonable timeframe following acceptance of the offer. This position follows a hybrid work schedule. New hires will initially work on campus to support onboarding and team integration. After approximately one month, employees may be eligible to work remotely up to two days per week, with a minimum of three days per week on campus. Department: Business Office Best Consideration Date: 06/22/2026 EEO STATEMENT: As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S. Questions about the role or application process? Call our Talent Acquisition team at View phone number on click.appcast.io. As the institution with the largest undergraduate student body in New Mexico, Central New Mexico Community College (CNM) provides affordable education to over 30,000 students and offers rewarding career opportunities to over 2,000 faculty and staff. Despite our large size, we still think of ourselves as the "CNM Family." Our diverse community of leadership, faculty, and staff work cohesively and collaboratively to make a positive difference in our students' lives, while always exploring ways to improve the institution. CNM staff is our most important resource for achieving our vision of Changing Lives, Building Community. For employees, this vision translates to a comprehensive benefits package that helps them thrive in the workplace and at home. Review our summary of benefits CNM offers a wide range of competitive benefit plans to meet the needs of its employees and families, including: Health, Dental and Vision Insurance Life Insurance Long-Term Disability Flexible Spending Accounts (FSA) Dependent Care Reimbursement Employee Assistance Program Retirement Plans and Savings Generous Paid Time Off Paid Holidays Educational Benefits We support our staff and their families to continue their education, whether at CNM or other educational institutions, through our CNM tuition waivers and tuition reimbursement benefits. Professional Development Our future success depends on internally developing our employees' leadership and professional skills. CNM is committed to providing quality professional development opportunities on an ongoing basis Follow Us on The MUSE!!! Follow Us on FairyGodBoss!!! CNM has consistently ranked among the top five community colleges in the country for the number of associate degrees and certificates awarded to both Hispanics and Native Americans, and consistently ranks among the top 10 for total degrees and certificates awarded. Regardless of your role, whether you're faculty, administration, or support staff, you'll play a pivotal role in instilling students with integrity, leadership, and compassion. Qualities that bring forth capable, confident, and productive citizens who want to make a change for the better.