Electrical Services Manager

Vaco has partnered with a client on the northwest side of Indianapolis to hire a Electrical Services Manager.

Key Responsibilities:

Division Leadership and Ownership:

• Own the electrical division's performance, quality, and customer experience.
• Build standards collaboratively with the President, then enforce them consistently.
• Lead , coach, and hold your team accountable to measurable results.
• Report KPIs weekly and take responsibility for hitting them.
• Participate actively in weekly leadership meetings and monthly budget reviews.

Field Work and Technical Support

• Spend 25-50 percent of your time in the field during the first three months, and beyond as needed.
• Run revenue-producing jobs when needed, especially during high demand.
• Support technicians when they are stuck or facing complex troubleshooting. Perform job inspections and quality assurance checks.
• Model the customer experience and craftsmanship you expect from others.
• Implement and uphold all electrical safety standards.

Hiring, Training, and Team Growth:

• Recruit, interview, and hire electricians to grow the department.
• Train new technicians on quality, customer experience, safety, and process.
• Build a culture that values both technical excellence and kindness.
• Develop each team member through regular coaching and candid feedback.
• Improve your own leadership rapidly via 1-1 coaching with the President, among other resources. If you are not operating as an 8/10 or above on the leadership scale within a couple months, this role will feel overwhelming.

Operational Excellence:

• Manage and optimize the electrical pricebook with accurate materials, tasks, and margins.
• Learn ServiceTitan deeply and set up dashboards, tags, workflows, forms, and automations.
• Manage departmental COGS, gross margin, and gross profit.
• Coordinate with vendors, negotiate pricing, track lead times, and maintain stocked trucks and warehouse materials.
• Build and refine processes for estimates, installations, permitting, safety, equipment rental, and division-wide operations.
• Review all estimates for accuracy, clarity, and profitability.
• Monitor the customer experience at every touchpoint.

On-Call Expectations:

• Seasonal workload of 40 to 50 hours per week.
• Some on-call participation required, but the long-term expectation is to build a team that can handle after-hours needs with minimal direct involvement from you.

Qualifications:

• 5 years of field experience as an electrician and 2 years of managerial / team leadership experience.
• Master electrician license or journeyman license with 10,000 hours of work is required
• Deep technical competence and strong troubleshooting ability.
• Previous experience leading direct reports
• Coachability and personal drive to grow fast.
• Ability to learn business concepts quickly, including COGS, KPIs, gross margin, revenue forecasting, and overtime implications.
• Ability to manage people with both clarity and care.
• OSHA 10 or OSHA 30 certification is preferred

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.


Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice


Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.


Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io .


Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .


By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice


Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Pay Transparency Notice


Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.