Senior Desktop Support Analyst - ITIL Lead & Storm Response

TECO Energy Inc. is looking for a Senior Desktop Support Analyst based in Lutz, Florida, to provide high-quality support to business partners. You will troubleshoot hardware and software issues, manage incidents using ITIL processes, and participate in storm restoration efforts. The ideal candidate will have a minimum of 2 years of experience in IT support, excellent communication skills, and the ability to handle technical challenges efficiently. A background in customer service is essential, along with an ITIL certification. #J-18808-Ljbffr TECO Energy