MASTER TECHNICIAN

Master Technician

Volkswagen of Ocala - Ocala, FL 34474

At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today!

What We Offer

• Medical, Dental & Vision Insurance
• Life Insurance
• Health Savings & Flex Spending Accounts
• Short & Long Term Disability
• 401K Plan
• Holiday Pay
• Personal & Sick Days
• Paid Vacation
• Paid Training
• Growth Opportunities
• Flexible Work Schedules
• Discounts on products & services
• Employee vehicle purchase plans
• Accident & Critical Care Plans

Qualifications

• Perform advanced diagnostics and troubleshooting on mechanical, electrical, electronic, and computerized vehicle systems.
• Diagnose and repair complex engine, transmission, drivability, suspension, steering, braking, HVAC, and electrical concerns.
• Utilize manufacturer-approved diagnostic equipment, scan tools, technical service bulletins, and repair procedures.
• Perform major repairs and warranty work in accordance with manufacturer specifications.
• Identify additional vehicle concerns and communicate findings to the Service Advisor.
• Complete repairs accurately and efficiently while maintaining high-quality workmanship.
• Verify all repairs through appropriate testing and quality-control procedures.

Productivity and Performance

• Maintain strong productivity, efficiency, and repair quality standards.
• Complete repair orders with accurate documentation of all work performed.
• Follow dealership processes and manufacturer repair procedures.
• Meet established performance goals while maintaining quality and customer satisfaction.
• Communicate repair delays, additional findings, and parts requirements to the appropriate personnel.
• Minimize repeat repairs and comebacks through accurate diagnosis and proper repair procedures.