Technician III

Technician III Location: Sunnyvale, CA Duration: 12-Month Contract Client: Global Leading Technology Company Pay range: $40/hr. to $45/hr on W2 Summary We seek an engineering technician responsible for test equipment setup, tear down, maintenance, data collection, and logistics. The customer service technician ensures the engineering service request operates reliably and satisfies the customer's end-use requirements. Experience working with customers and managing the interaction is essential. Key qualification Ability to be self-motivated and accountable in a fast-paced, independent environment Ability to think creatively as well as methodically regarding technical issues Respond promptly to customer inquiries and acknowledge and resolve customer issues. Communicate and coordinate with colleagues and provide feedback on the efficiency of the customer service process. Strong troubleshooting with critical thinking, attention to detail, and organizational skills. Ability to multitask, manage time, and prioritize and work in an unsupervised environment Understanding basic electronics and knowledge of lab equipment (Oscilloscopes, DMM, signal generator, signal analyzer) is helpful. Basic understanding of MS Office, PDFs, and the ability to read basic schematic, BOM, and documentation. Description Responsibilities might include some of the following: Responsible for test board and equipment setup, tear down, maintenance, data collection, and logistics. Responsibilities will also include maintaining lab standards to keep them safe, clean, and organized. Deploy test boards that run automated tests from engineering and troubleshoot issued requests that potentially have test setup issues. Remove and redeploy test board setups that need new test procedures from engineers' requests in a regular cadence. Collect data for critical metrics for the lab and track progress. Perform test equipment inventory, calibration, and maintenance routine. Understand and configure electro-mechanical component installations using BOM, drawings, and schematics. Perform electro-mechanical repair, troubleshoot wiring, and test modified semi-complex assemblies without supervision on standard projects. Communicate effectively and recommend changes on the document where applicable to actual wiring and mechanical build of assembly. Perform self-inspection according to the Manufacturing and or internal procedure checklist. Identify problems, document them, and bring them to the supervisor's attention. Check equipment for calibration status expired materials and follow all ESD and other general housekeeping procedures. Detail oriented. Must read and follow written instructions, schematics, and diagrams correctly. Demonstrate proficiency in English - reading, writing, and verbal communication. Requirements Associate or Bachelor's Degree in a Tech-related Major or 4+ years of equivalent experience in a Lab or customer service in a data center environment or field service technician. The ability to read schematics and set up various cable connectivity types to test equipment and DUT is a plus. Basic user-level understanding of Unix/Windows and Networking with Enterprise Switches and Routers is a plus. Ability to solder and rework PCBA components SMT, Through holes, wires, terminal and fine pitch parts. General test instrumentation hardware and software knowledge is a plus. Experience with environmental chamber operation and support. The ability to occasionally lift 50 lbs of equipment set up on the bench. #RTA For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. Only applicable for Kentucky positions For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793. #J-18808-Ljbffr Russell Tobin