Program Manager
Codebase Inc
Position: Program Manager with AWS Connect Location: Remote We are seeking a highly skilled Technical Program Manager to lead the design, deployment, and optimization of Amazon Connect across our enterprise. This role requires deep technical expertise, strong program management skills, and a passion for transforming customer experience through cloud‑based contact center technologies. Responsibilities Lead end‑to‑end delivery of Amazon Connect implementations, including contact flows, integrations, and reporting. Collaborate with cross‑functional teams (IT, Operations, Customer Service, Compliance) to define requirements and success metrics. Manage project timelines, budgets, and resources across multiple workstreams. Oversee integration with CRM platforms (e.g., Salesforce, ServiceNow), WFM tools, and analytics systems. Drive adoption of AI/ML features such as Amazon Lex, Polly, and Contact Lens to enhance customer experience. Ensure system scalability, security, and compliance with industry standards. Provide technical leadership and guidance to internal teams and external partners. Communicate program status, risks, and milestones to stakeholders and executive leadership. Qualifications Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred). 10+ years of experience in technical program management, preferably in cloud contact center or enterprise SaaS. Hands‑on experience with Amazon Connect and AWS services (Lambda, S3, Kinesis, etc.). Strong understanding of contact center operations, IVR design, and customer experience metrics. Excellent communication, stakeholder management, and problem‑solving skills. Familiarity with Agile/Scrum methodologies and tools like Jira or Confluence. AWS certifications (e.g., Solutions Architect, Cloud Practitioner) are a plus. Experience deploying Amazon Connect in multi‑region or enterprise environments. Knowledge of voice architecture, SIP, and telephony integrations. Exposure to sentiment analysis, real‑time analytics, and automation in customer service. Seniority Level Mid‑Senior level Employment Type Contract Job Function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr Codebase Inc
- ...Title: Technical Program Manager Department: Program Management Reports To: Director of Programs SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize...SuggestedPermanent employmentContract workTemporary workCasual workWork at officeMonday to FridayFlexible hours
Rochester Precision Optics LLC
New York, NY1 day ago $148.7k - $201.2k
...innovation into the open, where a broader community of developers can find it, use it, and build on it.We're looking for a Technical Program Manager to build that program. You'll own the mechanisms that turn Kiro Labs from a promising side effort into a durable, scalable...SuggestedFlexible hoursAmazon
New York, NY2 days ago$140.4k - $166.1k
ABOUT THE ROLEWe’re looking for a Technical Program Manager (TPM) to drive complex, cross-functional cybersecurity programs across our enterprise technology landscape — security initiatives, risk remediation, compliance efforts, and technology projects that span many teams...SuggestedLocal areaPeloton Cycle
New York, NY2 days ago$170k - $190k
...their own systems, timelines, and compliance constraints. Strong program leadership is the connective tissue that turns this ecosystem... ...initiatives aimed at building the new products or platform for Compass.Manage the full life cycle of key programs including coordination of...SuggestedMinimum wageFlexible hoursCompass
New York, NY1 day ago$157k - $210k
...Nasdaq: CRWV) in March 2025. Learn more at .About the RoleWe are seeking a highly motivated and experienced Senior FW Technical Program Manager (TPM) to join our dynamic team focused on the New Product Introduction (NPI) of our next-generation GPU/CPU/Storage hardware....SuggestedPermanent employmentFull timeTemporary workCasual workWork at officeFlexible hoursCoreWeave
New York, NY2 days ago$182k - $242k
...world's largest AI infrastructure platform and our fleet is expanding at extraordinary speed. We are seeking a Senior Technical Program Manager to lead the delivery of our compute fleet—the GPU and CPU infrastructure that powers customer workloads—from infrastructure...Permanent employmentFull timeTemporary workCasual workWork at officeFlexible hoursCoreWeave
New York, NY1 day ago$157k - $210k
...the RoleThis is a senior individual contributor role with high visibility and cross-functional reach. You will not manage people — you will manage programs, processes, and accountability across an organization that is scaling faster than its existing playbooks.A core...Permanent employmentFull timeTemporary workFor contractorsCasual workWork at officeFlexible hoursCoreWeave
New York, NY2 hours ago$190k - $284k
...subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.At Snap, the Technical Program Manager (TPM) is not a traditional project coordinator—this is a strategic, high-leverage leadership role designed for deep technical...Full timeLive inWork at officeLocal areaSnap
New York, NY2 days ago$217k - $236k
...partnerships.Minimum qualifications:Bachelor's degree in a technical field, or equivalent practical experience.5 years of experience in program management in an AI related field, on a technical research or product team.Experience leading projects with cross-team stakeholders and...Google
New York, NY2 days ago$209.5k - $239.1k
...Director, Technical Program Manager - Card Tech Do you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment?...Full timePart timeH1bLocal areaCapital One National Association
New York, NY1 day ago$240k - $333k
...Share Technical Program Manager, Google Flow corporate_fare Google place Mountain View, CA, USA ; New York, NY, USA X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA,...Immediate startGoogle LLC
New York, NY18 hours ago- ...expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in JPMorgan Chase Corporate - Workplace Technology Enablement & Delivery, you will drive the successful delivery of complex...
JP Morgan Chase
New York, NY3 hours ago $237k - $261k
...a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at What You'll Do: CoreWeave is seeking a Technical Program Manager to lead complex, cross-functional programs across Cluster Orchestration and Applied Training within our AI/ML Platform Services...Permanent employmentFull timeTemporary workCasual workWork at officeFlexible hoursCoreWeave
New York, NYa month ago$160k - $180k
...Powering campaigns for over 30,000 small and medium businesses per day, Madhive is driving the evolution of local media. Technical Program Manager (Client Solutions) Position Overview The primary orchestrator and connective tissue between our large enterprise clients...Full timeLocal area3 days per weekMadHive
New York, NY6 days ago$163k - $236k
...and refinement of GTM strategies, providing insights based on program execution, platform telemetry and customer feedback.Leverage deep... ...workflows that scale GTM operations automating pipeline management, accelerating data onboarding, and optimizing proactive customer...Google
New York, NY1 day ago- ...Job Title: Senior Technical Program Manager (Level 4) Location: New York, NY 10004 (Hybrid) Note: Final interview round will be onsite Company Overview Glint Tech Solutions is a women-owned global IT staffing and recruiting firm serving enterprise clients...
Glint Tech Solutions
New York, NY2 days ago - ...balance sheet and build the next generation of lending infrastructure, we need someone who can hold the full program together. The Senior Technical Program Manager for Credit and Lending will own end-to-end delivery of the technology programs that power Mercury's charge...Full time
Mercury
New York, NY23 days ago $145.6k - $153.92k
...Bachelors degree in Computer Science, Engineering, Information Technology, or a related discipline. ~10+ years of technical program or project management experience, including 5+ years leading enterprise network or infrastructure programs. ~ Track record delivering multi-...Full timeContract workLocal areaPinnacle Technical Resources
New York, NY4 days ago$60 - $65 per hour
...large, complex, multi-million-dollar technology infrastructure programs from charter through implementation and closure. Develop program... ..., governance, RACI, KPIs/KRIs, and execution plans. Manage multiple interconnected workstreams across Network, Compute, Cloud...Contract workTemporary workInterim roleZealogics.com
New York, NY8 days ago$124k - $186k
...Overview: We are the PMO at Paramount Streaming, that boasts unparalleled insight into transforming Agile Teams at Scale. Our program managers, release managers, project managers and scrum masters bring passion to iterative delivery and process while keeping our eyes...WorldwideNew York, NYa month ago$87.12k - $130.68k
...What To Expect Tesla is seeking a highly motivated Technical Program Manager for our Gigafactory in Buffalo, New York to contribute to the design and development of new automation equipment and assembly lines. The Technical Program Manager will work to manage technical...Hourly payFull timeTemporary workFlexible hoursTesla
New York, NY22 days ago$150k - $170k
...Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale. About the Role As a Senior Technical Program Manager at Parloa, you will lead the end-to-end delivery of enterprise Agentic AI deployments, owning execution across complex customer...Senovo Capital Management GmbH
New York, NY3 days ago- ...company’s enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and... ...Required Qualifications ~5+ years of experience in technical program management or release management roles ~ Proven track record...Remote workHome officeFlexible hours
DataHub Inc
New York, NY1 day ago - ...We are seeking a seasoned Technical Program Manager (TPM) to oversee the execution of large-scale cloud infrastructure and platform projects built on Google Cloud Platform (GCP). This position involves coordinating engineering and operations teams across functions, overseeing...Worldwide
EPAM Systems Inc
New York, NY21 hours ago - ...costs. What You'll Do: Provide software development project management + cross-functional coordination and communication to deliver... ...product and business requirements driving the engineering programs. Manage and track engineering project delivery schedules and...Flexible hours
Machinify, Inc.
New York, NY2 days ago - ...Digital Experience, Cloud, and Infrastructure services. Find your passion and build your career with Brillio. Role: Technical Program Manager Employment Type: Permanent Location: Manhattan, NY Role Summary Seeking an experienced Technical Program Manager (...Permanent employment
Brillio
New York, NY3 days ago $111k - $180k
...As a Senior Technical Program Manager at Workiva, you'll play a pivotal role in our cross-departmental programs, shaping the future of our product development and strategic initiatives. Your role is about more than just managing programs; it's about inspiring collaboration...Work at officeRemote workFlexible hoursWorkiva
New York, NY5 days ago- ...Role overview A technical program management role driving the delivery of extensibility initiatives, including APIs, integrations, and developer-facing surfaces. The position partners with engineering, product, and partner organizations to coordinate complex, multi...Remote workShift work
Stripe
New York, NY4 days ago - ...with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team...Temporary workWork at officeRemote workWorldwide
RiseMe
New York, NY1 day ago $115k - $140k
...integrated global real estate platform offering expertise in property management, investment management, development, and construction services... ..., highly technical, hands‑on, and mission‑driven Technical Program Manager (TPM) to lead engineering initiatives within our...Full timeLocal areaImmediate startRemote workGreystar
New York, NY3 days ago
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