Merchant Sr. Relationship Manager

Summary Responsible for growing and maintaining client relationships in an existing portfolio of enterprise‑level customers, through a consultative selling approach to cross‑selling value‑added services (card processing, ACH, fraud mitigation, POS systems, etc.) while ensuring all risk, regulatory and profitability goals are met. This role works with commercial customers who generally have annual revenues of $50M or greater. Duties and Responsibilities Grow and maintain client relationships in an existing portfolio of enterprise‑level customers through a consultative selling approach to cross‑sell value‑added services such as card processing, ACH, fraud mitigation, POS systems, etc., while ensuring all risk, regulatory, and profitability goals are met. Serve as a trusted advisor to commercial and large account clients, building long‑term relationships and delivering strategic payment solutions. Present strategic recommendations and performance reviews to C‑level stakeholders, demonstrating clear business value and ROI. Lead complex sales engagements with a consultative approach. Negotiate pricing, terms, and contracts with precision and professionalism. Work closely with internal teams—including product, operations, and compliance—to ensure seamless delivery and support of merchant services. Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy. Perform other duties and projects as assigned. Basic Qualifications Bachelor’s degree in accounting, finance, or economics. 10+ years of experience with merchant services, payments, financial technology relationship or sales experience. Preferred Qualifications Proven success managing large or complex accounts. Demonstrated ability to sell the spectrum of payment products (card processing, ACH, fraud mitigation, point‑of‑sale system, etc.), create brand awareness, and successfully generate meaningful new client relationships in the specified commercial space. Deep knowledge of payment products and industry applications. Strong executive presence and ability to communicate effectively with senior stakeholders. Excellent interpersonal, verbal, and written communication skills, as well as negotiation and presentation skills. Consultative mindset with a passion for solving client challenges. Strong analytical and strategic planning abilities. Proficiency using O365, MS Word, MS Excel, and PowerPoint, as well as treasury technology and systems. Master’s degree (MBA or similar) in a relevant field. Established network of industry contacts and involvement in industry associations. Exempt Status Yes (not eligible for overtime pay) Workplace Type Office with flexible work arrangement combining in‑office and work‑from‑home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco‑Free Hiring Practice: Visit Huntington’s Career Web Site for more details. #J-18808-Ljbffr Huntington National Bank