Psychology Program Manager

Job Title

Major duties include, but are not limited to:

Clinical Functions:

• The incumbent must use a high level of skill in assessing and treating complicated psychosocial problems. Incumbent completes thorough psychosocial assessments and treatment plans skillfully via telehealth modalities. Incumbent will provide time-limited, evidence-based psychotherapy with individuals, couples, and families, crisis intervention, supportive counseling, and referral for resources and benefits.
• Maintains high level of skill and expertise to establish and maintain effective therapeutic relationships with patients and/or their families. Independently works with Veterans and their families who are experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, and psychosocial problems.
• Participates as a member of the treatment team and actively participates through collaboration with Veterans and family as well as interdisciplinary treatment team members as needed, in the development and implementation of a treatment plan.
• Possesses a working knowledge and experience in use of mental health and substance abuse diagnoses and treatments, including acute, chronic and traumatic illnesses.
• Facilitates discharge planning through collaboration with Veterans and their families as well as interdisciplinary treatment team members to ensure that appropriate discharge plans are executed in a timely manner. Also, incumbent will address treatment non-compliance and "no-shows" when needed with patients.
• Provides consultation and education to Veterans and their families regarding community resources, VA benefits, and specialty programs. This includes the incumbent's knowledge of the process for accessing and/or coordinating community-based services, including information and referral for additional services from other VA programs, other government programs, and community programs.
• Provides consultation to other treatment team and staff members regarding psychosocial needs of Veterans and/or their families and the impact of the identified psychosocial problems on the Veteran's health care planning, compliance with treatment, and discharge planning.

Program Manager/Supervisory Responsibilities:

• The incumbent is responsible for monitoring the efficiency, effectiveness, timeliness and quality of the VISN 23 CRH specialty services as assigned by leadership. The incumbent provides operational oversight for the CRH Behavioral Health Interdisciplinary Program (BHIP), Gero-Psychology, and Neuropsychology programs.
• Program and directs clinical functions, such as timely therapy assignments and accurate documentation in electronic health medical record systems. This includes supervisory review mechanisms; review of workload data from Vista and DSS, and position management. They review staffing patterns and work assignments within assigned area to ensure that staffing levels are appropriate to meet workload demands at the spoke sites served by the virtual specialty teams. As part of a team effort, they will identify areas for improvement, gather relevant data, assess the data, develop and implement ideas for improvement, and evaluate efficacy of improvements.
• Administers information and analytical systems to evaluate and enhance the quality of service provided to patients. Implements existing information systems to track service activities including visits, referrals, patient demographics, equipment utilization, and patient satisfaction.

Work Schedule: 08:00 to 16:30 CT; Monday through Friday

Functional Statement #: 000000

Relocation/Recruitment Incentives: Not Authorized

Remote: This position is authorized to work remotely. However, this authorization is contingent on yearly approval from the Secretary of the VA. If approval is denied, the candidate will be required to work from a VA owned or leased space.

EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact View email address on click.appcast.io, the EDRP Coordinator for questions/assistance. Learn more

Permanent Change of Station (PCS): Not Authorized