Fulfillment & Delivery Specialist

Fulfillment & Delivery Specialist $23.00–$25.00 per hour to start, with growth potential up to $28.00 per hour Full-Time | Oakland and the East Bay, CA Highwire Coffee Roasters is looking for a dependable, organized Fulfillment & Delivery Specialist to coordinate the movement of products between our warehouse, cafés, vendors, and wholesale customers. This hands-on role combines local driving, order fulfillment, inventory management, merchandising, and customer service. The Fulfillment & Delivery Specialist works independently while partnering with teams across Highwire to keep products available and orders moving efficiently. Benefits Highwire pays 70% of eligible employees’ medical and vision insurance premiums Employee discount Paid training Company vehicle provided for work-related deliveries Opportunities to develop experience in coffee, distribution, inventory, and wholesale operations What You’ll Do Fulfill and deliver orders accurately and on schedule. Transport coffee, tea, merchandise, and supplies between Highwire locations, vendors, and wholesale customers. Coordinate product pickups, pallet deliveries, and the return of empty totes and crates. Monitor inventory, restock products, and communicate shortages or discrepancies. Maintain clean, organized, and fully stocked retail displays. Manage customer orders and special requests. Communicate delivery updates, delays, and other issues to the appropriate teams. Provide professional service and build positive relationships with wholesale customers. Share potential wholesale leads with the appropriate team members. Maintain a clean and organized company vehicle. Identify opportunities to improve fulfillment and distribution processes. Position Requirements Valid driver’s license and ability to meet Highwire’s company driving requirements Ability to safely operate a company vehicle throughout Oakland and the East Bay Ability to repeatedly lift and carry up to 50 pounds Ability to load and unload products and remain active throughout the workday Ability to use basic technology for order management, routing, and team communication Ability to manage daily responsibilities with limited supervision Availability for occasional early-morning, evening, or weekend work Reliable attendance Previous experience in delivery, fulfillment, inventory, merchandising, warehouse operations, retail, hospitality, or customer service is helpful but not required. Candidates with transferable experience are encouraged to apply. Why Highwire? Highwire is an independent East Bay coffee company built around exceptional coffee, genuine hospitality, and strong neighborhood relationships. We value people who take ownership of their work, support their teammates, and care about doing things well. Equal Employment Opportunity Highwire Coffee Roasters is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. Employment decisions are made without regard to any characteristic protected by applicable law. Post-Offer Screening Highwire may conduct job-related background screening after extending a conditional offer of employment. Depending on the position, screening may include verification of driving eligibility and review of a motor vehicle record. Any screening will be conducted in accordance with applicable federal, state, and local law. Robert Myers and Rich Avella first met in the mid-1990s and share an approach to coffee we call "approachable excellence". Our shops are welcoming spaces where we connect around our enthusiasm for coffee, our communities, and our love of music. Our coffees are always the freshest green coffees available in any season and we roast them along a roast spectrum that captures the range of coffee lovers' tastes from lighter, bright Single Origins, to the deeper chocolatey body-forward coffees typical of a darker roasted coffee. #J-18808-Ljbffr Workstream