Program Training Specialist

Program Training Specialist

The Program Training Specialist provides direct, consistent, hands-on training, including but not limited to case planning, assessments, working with children/youth and families, court preparation, completion of forms, and documentation for all new Case Managers.

Provides direct individual or group training to new hires or staff who need additional support regarding the organization's structure, policies, procedures, and forms.

Works in partnership with supervisors to create learning environments for their new hires. This includes regular communication during the first 90 days of a new hire's employment.

Prepares, sends, and reviews Training Agendas for new hires.

Sends, reviews, and monitors completion of Training Plans.

Conducts initial face-to-face meetings with new hires, preferably with the employee's Supervisors present.

Conducts ongoing face-to-face meetings with new hires and staff who need additional support at least monthly.

Develops and/or facilitates program wide trainings for CMP staff.

Submits documentation of training to the appropriate parties for recording purposes within 24 business hours of the training.

Reviews new hires' documentation, case plans, and court reports and provides feedback regarding compliance, grammar, thoroughness, etc.

Observes new hires' interactions, court appearances, and case plans offering guidance and reassurance, demonstrating engagement through role modeling, and providing feedback on their performance.

Prepares, sends, reviews, and submits 60/120-day evaluations.

Attends team meetings in the offices assigned to build positive working relationships with Supervisors and Case Teams.

Responsible for following the organization's onboarding process and training of new staff.

Serves as relief Case Manager, when needed due to vacancies and absences.

May be in an on-call rotation where you will be available outside of regular working hours to address any urgent issues that arise during your rotation. The essential functions during on-call periods include:

Availability: Ensure that you are reachable via phone or designated communication channels at all times during the on-call period.

Rapid Response: Respond to all calls or notifications immediately.

Problem Resolution: Diagnose, troubleshoot, and resolve issues promptly. If unable to resolve an issue independently, escalate it to the appropriate Supervisor on call.

Travel: Be prepared to travel short notice to various locations throughout the State as required to address on-site issues. This may include travel to company facilities, client sites, or other relevant locations.

Documentation: Record all incidents, actions taken, and resolutions in the designated documentation system or log. Ensure that a clear handover is provided if the issue extends beyond the on-call period.

Travels throughout the state of Kansas to provide training to SFM staff and others as designated by Program Leadership.

Work a flexible schedule to meet the needs of staff and community partners.

Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms.

Reports critical incidents to DCF according to policy.

Reports unusual incidents through appropriate Risk Management, clinical and safety channels.

Ensures clients' rights are protected.

Is knowledgeable of and follows all safety procedures.

Bachelor's degree in social work or human service field from an accredited college or university.

Licensed to practice in the State of Kansas preferred.

Minimum Experience & Requirements:

Must have at least 2 years' experience working with children/youth and families in the child welfare system.

Must be 21 years of age.

Must pass a drug screen, MVR, KBI, Child Abuse and Neglect Central Registry Clearance check and an Adult Registry check.

FBI Fingerprint check.

Lifting Requirements of 50 lbs.

Must have valid driver's license, acceptable driving record and reliable transportation.