Outreach Specialist

Outreach Specialist Community Health Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Outreach Specialist provides intensive, one-on-one services for persons in active substance use. This position is outreach based and most of the time will be spent in the community. The Outreach Specialist may assist with the safe syringe exchange, providing supplies, conduct health and other assessments of need, and assist with referrals as needed. Position will require outreach to houseless and marginalized populations and will include testing for HIV and Hepatitis C. The Specialist will also coordinate with internal case managers and clients as necessary to assist in reducing barriers and achieving positive life goals and outcomes as agreed upon with client. This position is grant funded. The position is part-time (20 hours a week) and is scheduled to last until December 31st, 2028. Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Perform street, camp, mobile, or tabling outreach with partner as a part of the Outreach Team Scout and build relationships with encampments and individuals living outside all around Marion County Stay knowledgeable on local resources and periodically check in to ensure they are still functional (including their locations, dates, times, and active periods) Accurately record and enter data to track statistics of supplies given for funding purposes, as well as to understand demand in particular areas Actively track and prepare for weather patterns and seasonal changes that may affect unhoused clients and understand proper precautions to share with them Organize and host volunteer opportunities such as camp cleanups, kit packing, and neighborhood cleanups Organize, execute, and appropriately prepare and train volunteers Provide knowledgeable presence and supplies to local community partners, events, venues, and organizations when asked Connect other agencies and local community resource providers with Damien Center for future partnership opportunities to maintain consistent and diverse networks of varying types of direct action within the community Develop and deliver educational presentations on Narcan and other safe practices depending on requests and location Creatively engage in situational problem solving, including but not limited to sourcing and developing resources and identifying personal needs for individual clients Foster meaningful engagement with participants, residents, neighborhood associations, government partners, anchor institutions, medical partners, and any other entities related to community outreach and function Secure food donations and put together snacks or meals in accordance with IDOH safety regulations Maintain accurate schedule in collaboration with the rest of the team and ensure open space is available for per-request events Safely operate company owned vehicle Performs special assignments and other work, on an as-needed basis. Education and/or Experience: The ability to build rapport and engage with diverse populations while being sensitive to cultural, racial, and socio-economic diversity is essential to this position. Experience working in outreach situations, the field of substance use or mental health, working with unhoused populations, or persons living with HIV or HCV is preferred. Applicants must have a valid Driver’s License. *Work or lived experience may substitute for education requirements on a case-by-case basis. Knowledge, Skills, and Abilities: Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. Physical Demands: The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position requires walking in rough terrains at times and on uneven surfaces. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor. Office setting, with sustained use of a computer. The noise level in the work environment is minimal to moderate. Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization. During outreach events, the work environment will be outside or in a work vehicle. FLSA Status: Part-Time, Hourly, Non-Exempt Leader: Safer Steps Program Manager Salary: $21.79 hourly Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption. Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time. #J-18808-Ljbffr