Sr. Solution Consultant, Financial Services

Senior Solutions Consultant

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.

The Solutions Consulting team at Braze are a powerhouse group of technical storytellers. You'll enjoy this role if you enjoy operating at the intersection of technology and storytelling, bringing your technical knowledge to bear in a sales setting.

Braze is looking to hire a Senior Solutions Consultant for our Financial Services segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the FinServ vertical, across various customer types, and geographic markets.

This role is an opportunity to expand on your thought leadership skills, while partnering with Braze's sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.

The role requires some travel, at most 50% at peak times, and is based in our [Office] office.

Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents and more to our most sophisticated customers.

Collaboration! Complete support of your teammates across all departments and a real "get it done" attitude for our customers

Intellectual Curiosity Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team

Respect Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging and more.

People say you're a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.

You're known for being a "team player." We just can't emphasize this enough.

High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.

You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.

You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or Programming (even just HTML)

Competitive compensation that includes equity

Flexible time off policy to balance your work and life

Free daily lunch and fully stocked kitchen with snacks and beverages

Excellent medical, dental, and vision coverage for you and your dependents

Life insurance, commuter benefits, and parental leave plans

Collaborative, transparent, and fun loving office culture