Lead Technician (Experienced Phlebotomist)

Lead Technician, Collections-Fixed Site

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

Our Ideal Candidate:

• Qualify donors and perform all blood collection procedures.
• Lead day-of-drive teams and perform charge tasks when assigned.
• Responsible for identifying and addressing site-specific issues (including site maintenance, utility issues, and safety concerns).
• Provide support, development, and/or leadership guidance to all volunteers.

Where Your Career Is A Force For Good:

• Perform any or all blood collection procedures, including allogeneic, autologous, directed, therapeutic, automated red cell, and mini-mobile and platelet apheresis.
• Ensure the team successfully performs collections that meet patient needs, such as maintaining split rate and right-type mix.
• Perform standard collection tasks such as, drive set up/function checks, donor reaction care, collection set labeling, discontinuing (disengagement), post-collection donor care, and post-collection blood processing.
• Lead day-of-drive teams and perform charge tasks when assigned. May perform competency assessments as necessary or directed.

Standard Schedule: 7:00 am to 3:30 pm

What You Need To Succeed:

• Associate degree or equivalent combination of education and related experience required. Bachelor's degree preferred.
• Minimum one year of healthcare experience (RN/LPN, EMT, or Medical Assistant) or minimum one year of documented satisfactory performance in the previous level within the job family or equivalent experience required.
• Ability to work on a team.
• Customer service skills including effective verbal communication and public relations required.
• Basic computer skills preferred.
• Applicable local licensure if required by state directives.
• Travel: Limited but may be required.

Physical Requirements:

Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squat, push, or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to set up and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds, and handling many totes containing equipment and snacks for the donors.

Benefits For You:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition