Associate Program Manager, Contributing Artist Program

Job Description

Job Description

Company Description

Cricut® empowers people to make and personalize almost anything—from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessible for everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations—one project at a time.

Let’s make.

Job Description

The Contributing Artist Program (CAP) enables artists worldwide to contribute original artwork to the Cricut Design Space library and earn compensation based on usage. The program plays a key role in expanding and diversifying content for Cricut members. 

We are looking for a proactive, execution-focused Associate Program Manager to support and grow CAP. This role requires someone who can independently manage workflows, drive projects from idea to execution, and operate effectively in a fast-moving environment. You’ll work closely with CAP artists, Production Artists, and cross-functional partners across product, content, and engineering, and will need to be comfortable working across both creative and technical workflows. 

Key Responsibilities 

• Manage day-to-day CAP operations, including artist applications, communications, and workflow tracking 
• Ensure timely, accurate responses across CAP communication channels 
• Maintain trackers, workflows, and documentation to support clear project visibility and timely completion of work 
• Drive projects and process improvements from concept through execution, including timelines, coordination, and follow-through 
• Identify trends and patterns in artist feedback, submissions, and workflows to inform program improvements 
• Partner with Production Artists and cross-functional teams to support content quality and resolve issues 
• Investigate, document, and escalate bugs or workflow issues related to Design Space content 
• Communicate project status, timelines, risks, and blockers clearly and proactively 
• Support new CAP initiatives, workflows, and project launches as the program evolves 

Core Competencies 

• Communication: Strong written, verbal, and presentation skills across artists, cross-functional teams, and leadership. 
• Organization & Execution: Able to manage multiple priorities, maintain clear timelines, and drive projects through completion. 
• Cross-Functional Collaboration: Works effectively across creative and technical teams. 
• Problem Solving & Strategic Thinking: Comfortable navigating ambiguity, identifying opportunities, and proposing actionable solutions. 
• Analytical Mindset: Uses data, trends, and feedback to inform decisions and process improvements. 
• Passion for Creativity & Artists: Brings an appreciation for artists, design, and creative communities, with enthusiasm for supporting and growing the CAP program. 
• Customer Service Mindset: Approaches artist and member interactions with empathy, professionalism, and responsiveness while supporting a positive member experience. 
• Self-Starter: Takes initiative and adapts quickly in an evolving environment. 

Technical & Functional Skills 

• Experience with digital content, design tools, or creative workflows 
• Familiarity with Adobe Illustrator or similar tools (preferred) 
• Strong troubleshooting and problem-solving skills 
• Comfortable learning new systems quickly 
• Experience with tools like Airtable, Jira, or similar is a plus 

Nice to Have 

• Background in graphic design or strong understanding of design principles 
• Familiarity with Cricut Design Space or similar platforms 
• Experience working with artist communities or user-generated content programs 
• Experience engaging with international partners, customers, or online communities 

Qualifications

• BA/BS in business, marketing, graphic design, or related field 
• 2+ years of relevant experience 

Additional Information

We’ve Got You Covered 

At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You’ll also receive exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented, creative, and curious minds out there. 

A Quick Note Before You Apply… 

Cricut is in an exciting chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person—but it’s not for everyone. 

We’re looking for A-players—people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on. 

Here’s what makes someone a great fit for this role (and for this moment at Cricut): 

• You move with urgency. You don’t wait for perfect clarity to act—you start, learn, and adjust. 
• You set high standards. You take ownership, deliver quality, and hold yourself accountable. 
• You stay focused when things move fast. You prioritize what matters most and tune out the noise. 
• You collaborate like a pro. You elevate others, communicate clearly, and bring a low-ego, high-output energy. 
• You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving, you leverage AI to accelerate innovation and amplify impact—because technology and creativity go hand-in-hand here. 

One More Thing (It’s a Big One) 

This role is in-office at least 4 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and love those hallway conversations that spark the next great idea—you’ll feel right at home. 

If you’re looking for a fully remote role, this may not be the right fit. But if you’re excited by challenge, purpose, and building something better—let’s make something amazing together. 

Relocation Statement: 

• This position is not eligible for relocation assistance.  

What to Do Next: Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information. 

Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.