Field Service Technician 2

Business Unit Cubic Transportation Systems Job Summary This role is responsible for providing maintenance and repair of client equipment on Cubic maintained assets, ensuring devices are returned to full service and maintained to the highest possible standard while achieving relevant contractual SLAs. With an extensive list of high‑profile projects, you will be exposed to all areas of transportation technologies, including the latest innovations in automated fare collection and contactless payments. Continuous training and guidance will allow you to become a subject matter expert within this sector. Essential Job Duties and Responsibilities Carry out routine and preventative maintenance. Respond to and repair Cubic device faults promptly and follow defined maintenance procedures to maximise device reliability and availability. Carry out the Minimum Call Procedure (MCP) during any work on Cubic maintained assets. Direct responsibility in minimising contractual downtime on devices. Attend training and development courses. To constantly improve performance through training, experience, and KPI feedback. Ensure asset maintenance is reported in a timely and accurate manner. Ensure personal administration is completed promptly, including timesheets, Workday items, and vehicle checks. Provide support to the Maintenance Team Leaders and Field Services Managers. Ensure all relevant working practices comply with statutory health and safety policies and external customer requirements. Attend and proactively participate in the Maintenance Team meetings. Assist with stock takes when requested. To collect and deliver parts from store locations. Work in a shift pattern. Comply with Cubic’s values and adherence to all company policies and procedures. Code of Conduct, Quality, Security, and Occupational Health, Safety, and Environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their Line or Department Manager from time to time, as may be reasonably required of them. Minimum Job Requirements Skills knowledge and experience Essential Proven hands‑on experience in a similar role, including maintenance of equipment. Experience of working in teams. Mechanical, electrical, or electronic aptitude. Basic network systems knowledge. PC literate. Desirable Experience of working on SLA-driven contracts. Basic fibre optic experience. Microsoft Office skills. Minor civils experience. Full UK Driving Licence. Education and qualifications Essential HND, C&G or recognised qualification in Electronic or Mechanical engineering. Desirable Bachelor’s degree in engineering. Personal Qualities Have a positive, proactive, and enthusiastic approach. Excellent interpersonal and communication skills. Resilient and capable of working effectively under pressure. Flexible with the ability to find a solution to problems. Good numerate and written skills. Flexible to work patterns. Excellent timekeeping. Benefits Full quality toolkit and PPE provided. Overtime availability. Technician-level career path. Annual performance and merit review. Nectar rewards program. Fully expensed position. Home start. Scottish Widows pension scheme. Company provided Medicash medical cover. Full technical training and mentoring programme. Paid sick leave. 23 days annual leave. This is a day role with a 4x4 shift pattern. #J-18808-Ljbffr Cubic Corporation