Design Strategist

Design Strategist

The Design Strategist is the connective link between business goals and creative solutions that bridge the gap for customer needs, user experience, environmental constraints and mission realities. They apply human-centered, and user-experience focused design principles to shape solutions that are highly-valued, usable, mission-relevant, and differentiated.

Key Responsibilities

• Discovery Leadership: stakeholder interviews, user research, workflow and journey mapping, and requirements synthesis.
• Drive the identification and extraction of key insights to help guide team cross-functional collaborations
• Influence the source concepts for solutioning, using design theory, design principles, and other processes that help the team align true user needs with key mission outcomes.
• Facilitate workshops and customer planning sessions to build shared understanding and drive decision intelligence.
• Guide the Artistic Designer and SME toward cohesive, well-researched, user-centered products that are comprehensive and connected.
• Balance multiple concurrent initiatives with attention to detail and customer satisfaction.
• Contribute to retrospectives and design process improvements.
• Support business development by shaping win themes, proposal narratives, capability presentations, and strategic engagement.

Shared Team Attributes: Value-seeking dedication to mission; attention to detail; positive spirit; innovative thinking; sharp business acumen; strong research skills; stakeholder engagement and UX design experience; collaboration and problem solving; conscientious communication; relationship savvy; execution-driven mindset.

Qualifications

• Bachelor's degree in design, human factors, communications, business, or a related field.
• 5+ years in design strategy, UX, service design, or consulting, ideally in government or defense.
• Proficiency in human-centered design methods, usability testing, and synthesizing research into strategy.
• Rapid Prototyping and Testing experience with a focus on iterative development that accelerates product development and drives customer successes.
• Familiarity with human systems integration (HSI) and training or military user environments preferred.
• Familiar with User and Market Research to guide formation of actionable insights
• Familiarity with: interviews, surveys, insight gathering, analyses, brainstorming, strategic mapping (like journey mapping), design thinking methods, measures and metrics creation, feedback loop solutioning, and service design frameworks
• Skilled facilitator and presenter.
• Ability to obtain and maintain a U.S. security clearance.