Field Service Technician

Field Service Technician

Calling all copier, printer and, field repair technicians - we have a great career for you! Are you tired of loading software? Do you miss the days when you trained operators to help them be more successful and utilized your electro-mechanical expertise to diagnose a machine problem? ACCO Brands/GBC is seeking a Field Service Technician to service the Detroit, Michigan area. In this role, you will be responsible for field service, repair, and maintenance of roll laminators, business card cutters, ream paper cutters, punch machines, and other print finishing equipment. Get back to utilizing your skillset and enjoy repairing office equipment again!

Responsibilities:

• Provide outstanding service to our clients and promote business.
• Perform break / fix service calls in an assigned area
• Service, install, diagnose and repair binding, laminating, cutting, folding, stitching, and other document handling equipment
• Manage your own daily schedule to meet the customer expectations.
• Maintain your spare parts inventory and manage your calls and parts on the company laptop
• Provide operator training to customers on machine operations and job setup

Qualifications:

• Associate's degree, trade certifications, or equivalent field experience required
• Valid Driver's License with a clean driving record required
• Electro-Mechanical experience using a multi-meter to troubleshoot circuits and reading schematics to troubleshoot machines preferred
• Experience with Microsoft Office and comfortable using computers
• Superior time management skills and reliability
• Strong mechanical aptitude and diagnostic experience
• Excellent customer service and communications skills
• Comfortability with being self-motivated
• Local Candidates Only (No Relocation Assistance will be provided for this role)

Salary Range: $27.00 - $31.00/hour

About Us:

You know our brands. You love our brands. You just may not know they are ours. If you have touched a PowerA gaming controller, a Five Star notebook, a Swingline stapler, a Quartet dry erase board, or a Kensington computer mouse, you have touched part of ACCO Brands Corporation. With annual revenues of more than $1.5 Billion, ACCO Brands (NYSE: ACCO) designs, markets, manufactures, and sells branded academic, consumer, and business products globally. The power of our brands, our unmatched global customer reach, and our strategic market strengths put us in a position to achieve global leadership and growth. We're proud of our long history of industry leadership and innovation and are focused on delivering exceptional value to our customers by providing unique, cutting-edge, branded products.

What we offer:

• Comprehensive medical, prescription, dental, and vision plans
• 4% 401(k) match with immediate eligibility and vesting
• Competitive time off, available from the first day of employment
• Parental leave
• Company-paid life and disability benefits
• Critical illness, accident, and long-term care insurance options
• Employee and family assistance programs

Apply now and build a successful future with ACCO Brands.