Senior Director of Engineering, AI Agents

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact.

Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. About the Role: Podium built the AI Employee local businesses now depend on to answer every lead, book every appointment, and win the moments that used to slip through the cracks. It's not a chatbot bolted onto a CRM — it's an autonomous teammate that qualifies leads, holds real conversations, and closes the loop from first message to booked revenue, 24/7. We're looking for a Senior Director of Engineering to take ownership of our AI Agents product and turn it from a fast-growing platform into the industry-defining agent infrastructure for local business. This is a hands-on leadership role — equal parts zero-to-one builder and scale-up operator. You'll architect and ship the systems that let our agents reason, act, and get better over time, while building the team and the org-level muscle to run these systems reliably at massive scale, across thousands of customer-facing workflows and business verticals.