Fall Intern, IT COE

Work Schedule: To be determined by supervisor Job Description: SUMMARY Provides basic clerical support, performs various office tasks, and provides general customer service within the assigned department or external organization. ESSENTIAL FUNCTIONS Assists with departmental assignments as directed Provides support on departmental projects as needed Assists the department in the delivery of excellent customer service May assist in the completion of departmental tracking and reporting Effectively interacts with colleagues, clients, and leadership Performs other duties as assigned May develop and apply Career Readiness Competencies including: critical thinking and problem solving, oral and written communication, teamwork collaboration, digital technology, leadership, professionalism work ethic, career management, global intercultural fluency EDUCATION ANDEXPERIENCE/TRAINING Must be currently enrolled in Tri-C Declared major on record Cumulative GPA of 2.00 or higher May require a specific major in relevant field and/or relevant completed coursework Must be 18 years or older Must complete a Summer Internship Application, and Confidentiality and Nondisclosure Statement Must successfully complete a pre-employment background check and/or drug testing Must be enrolled during Summer Semester, and must have plans to register for classes in Fall Semester at Tri-C KNOWLEDGE, SKILLS andABILITIES Possesses basic knowledge of customer service concepts and practices Possesses commitment to providing excellent customer service Possesses organizational and time-management skills Possesses sound written, verbal and interpersonal communication skills Possesses sensitivity to appropriately respond to the needs of a diverse population Works accurately with great attention to detail PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution. #J-18808-Ljbffr