Warranty Clerk

Warranty Administrator — Automotive DealershipStarling Chevrolet Orlando is seeking a detail-oriented Warranty Administrator to join our Service department. If you thrive on accuracy, follow-through, and keeping claims moving, we’d like to talk to you.What you’ll do:Prepare, submit, and track warranty, extended service contract, and goodwill claims to the manufacturerReview repair orders for accuracy, proper coding, required documentation, and technician story/cause/correctionFollow up on pending, suspended, and rejected claims to ensure timely paymentReconcile warranty receivables and resolve chargebacksStay current on manufacturer warranty policies, bulletins, and labor operation/time guidelinesMaintain warranty parts retention and scrap per manufacturer requirementsWork closely with service advisors, technicians, and the service manager to correct claim issuesWhat we’re looking for:Prior automotive warranty administration experience preferred (manufacturer-specific experience a plus)Familiarity with dealership DMS Tekion and General Motors Global connect claim portal a plusStrong understanding of repair orders, labor operations, and parts codingExcellent attention to detail, organization, and follow-upAbility to meet submission deadlines and minimize claim agingHigh school diploma or equivalent; valid driver’s licenseWhat we offer:Competitive payMedical/dental/vision, 401(k), PTO, employee discountsStable, team-oriented work environment with growth potential