Community Sales Manager (Gated 55+ Community)

Job Description

Job Description

At Windward Communities , we’re more than just a network of manufactured housing communities—we’re a growing family dedicated to creating safe, welcoming, and affordable places for people to call home. With 21 communities (and counting!) across the United States and over 8,000 home sites, each location is thoughtfully designed to reflect the local character and offer amenities like playgrounds, dog parks, picnic areas, and swimming pools.

But what truly sets us apart? Our people.

If you’re passionate about making a difference and being part of a team that values community, compassion, and commitment— we’d love to meet you.

Discover more about Windward Communities by visiting 

 

SALARY & BONUS

Base salary and an exceptional bonus/incentive plan designed to reward your hard work and success. Incentive Plan includes commissions, quarterly bonuses, and year-end bonus. Top performers can earn upwards of 100% (or more) of their base salary.

With this plan, your achievements and contribution directly impact your earnings! 

SUMMARY

We are seeking a results-driven and experienced Sales Manager to join our team at  Columbia Park ( in Olmsted Township, Ohio - southwest of Cleveland) – a 55+ gated manufactured home community offering affordable, low-maintenance living with vibrant amenities and active neighbors. The ideal candidate will leverage their existing sales expertise to manage and grow our sales pipeline, lead a high-performing team, and build strong relationships. This role is integral to achieving and exceeding our sales goals in a dynamic and fast-growing sector.

WHAT YOU’LL DO

Shepherd customers through the full Sales life cycle – from qualifying leads, initial contact, community tours, handling objections, closing the deal, to follow-up and retention. 

• Lead daily internal sales efforts by effectively converting leads/opportunities to appointments and conducting quality sales appointments with customers. 
• Confidently encourage customers to purchase a home in our community and work to convert current rental residents into homeowners.
• Lead through example and with a ‘love and respect’ of the team, community, amenities, and residents. 
• Maintain frequent and scheduled follow-up to advance leads/opportunities through the sales process. 
• Utilize the Salesforce platform to document all customer interactions on a timely basis. Uses the Salesforce database for accurate and timely data entry, report utilization, periodic data clean up, etc. 

• Work closely with the Mortgage Loan Originator (MLO) team to ensure that all home purchase applications and paperwork are submitted correctly and in a timely manner. 

• Hire, train, direct and motivate sales team using effective sales management techniques and accountability measures, including goal setting, consistent management, and ongoing sales performance review.
• Collaborate with Community Manager, Regional Sales Manager, and other key employees to ensure home availability; prioritize inventory and create a cohesive team environment at the community level.
• And other duties as assigned…

 

REQUIRED

• High School Diploma or equivalent experience.
• Minimum of 2 years within leasing/sales environment (multi-family living, hospitality, and/or manufactured housing)
• Independent leadership; dependable, self-motivated.
• Relationship building and an ability to build rapport with customers and residents.
• Agile and highly adaptable mindset, with the ability to pivot quickly in response to evolving business needs.
• Ability to grow, develop, motivate and coach team members.
• Ability to prioritize and meet deadlines in fast-paced environment.
• Demonstrated abilities in organization, communication, enthusiasm, and effective interpersonal skills.

• Strong computer skills (navigating websites, spreadsheets, email, and other tools) 
• A valid driver’s license, clean driving record, and automobile insurance.

PREFERRED

• Experience managing/leading Sales-specific staff.
• Property management, multi-family living, and/or hospitality experience (highly desired)
• Existing knowledge and/or experience in Salesforce (highly desired)

WHAT WE OFFER

• Competitive salary and incentive plans (payouts monthly, quarterly, and yearly)
• Health, Dental, Vision Insurance plan options
• Industry-leading Paid Time Off plan
• 401k
• And more…