F&I / Finance Manager

Job Description

Job Description

Volkswagen Downtown LA is a distinguished automotive dealership committed to delivering exceptional customer experiences while representing the prestige and innovation of the Audi brand. We pride ourselves on professionalism, operational excellence, and building long-term relationships with both our guests and team members.

Position OverviewWe are seeking an experienced and driven Finance & Insurance (F&I) Manager to join our leadership team. The ideal candidate will have a proven background in automotive finance, strong compliance knowledge, and the ability to deliver a premium luxury purchase experience. Previous Volkswagen or Audi experience is strongly preferred.

This role requires a high-performing professional who can maximize dealership profitability while maintaining integrity, transparency, and exceptional customer satisfaction throughout the delivery process.

Key ResponsibilitiesFinance Operations : Structure, secure, and finalize vehicle financing and lease agreements while presenting all available protection products and aftermarket options.

Customer Experience : Deliver a professional, transparent, and luxury-level guest experience from turnover through vehicle delivery.

Lender Relations : Maintain strong relationships with banks, credit unions, and lending partners to secure competitive approvals and funding opportunities.

Compliance : Ensure all deals comply with California state regulations, lender requirements, privacy laws, and dealership policies.

Product Presentation : Effectively present vehicle service contracts, GAP, maintenance plans, and ancillary products with a consultative approach.

Deal Management : Review and finalize contracts, funding packages, and paperwork accurately and efficiently.

Collaboration : Work closely with sales management and sales consultants to support deal structure, profitability, and customer retention.

Performance Tracking : Monitor penetration, reserve, product performance, and funding metrics while identifying opportunities for improvement.

QualificationsExperience : Minimum 2 years of automotive F&I experience required.

Brand Experience : Volkswagen or Audi dealership experience preferred.

Skills : Strong communication, negotiation, and customer relationship skills with a professional executive presence.

Knowledge : Thorough understanding of automotive financing, leasing, compliance standards, and menu selling processes.

Technology : Experience with dealership management systems, CRM platforms, RouteOne, CUDL, and e-contracting platforms preferred.

Licenses : Valid California driver’s license with a clean driving record.

BenefitsCompetitive compensation package with uncapped earning potential.

Comprehensive medical, dental, and vision insurance.

401(k) with employer contributions.

Paid vacation, sick leave, and holidays.

Employee discounts on vehicles, parts, and service.

Career growth opportunities within a fast-growing luxury automotive organization.

Volkswagen Downtown LA is an equal opportunity employer committed to diversity, inclusion, and professional development.

Note: Successful candidates must pass a background check, drug screening, and comply with all California DMV and dealership compliance requirements.