IT Support Specialist

IT Support SpecialistWe're looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.The IT Support Specialist is responsible for providing hands-on technical support for nVent offices. This role serves as the primary onsite IT resource, ensuring a reliable, secure, and productive technology experience for employees. The technician provides end-user support, conference room support, device lifecycle management, and Smart Hands services for infrastructure technologies, acting as the local extension of centralized IT teams.Working closely with Service Desk, Network, Infrastructure, Server, Security, and Application teams, this role is responsible for troubleshooting, maintaining, and supporting workplace and site technologies while ensuring rapid resolution of technology issues that impact business operations.What You Will Experience In This Position:End User SupportSmart Hands Infrastructure SupportConference Room & Collaboration Technology SupportSite Technology SupportIncident and Service Request ManagementDevice Lifecycle and Asset ManagementSecurity and ComplianceYou Have:RequiredPreferredWe Have:A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every dayCommitment to strengthen communities where our employees live and workCore values that shape our culture and drive us to deliver the best for our employees and our customersBenefits to support the lives of our employeesPay Transparency nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply. Compensation Range:$23.90 - $44.40 Per HourDepending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.Benefit OverviewAt nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.A 401(k) retirement plan and an employee stock purchase plan — both include a company match.Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.