Client Services Associate / Travel

HB Travels

Client Services Associate / Travel

Roanoke, Virginia, United States

About the Job

We are a professional travel services organization dedicated to providing clients with exceptional booking experiences and personalized support. By partnering with trusted travel providers, we make planning trips easier, stress-free, and enjoyable.

Position Overview

We are looking for a detail-oriented and customer-focused individual to join our team as a Client Services Associate / Travel. In this role, you will be responsible for assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.

Key Responsibilities

Respond to client questions and assist with travel reservations
Provide guidance on destinations, accommodations, and travel options
Handle itinerary changes, modifications, and special requests
Deliver excellent customer service and build positive client relationships
Stay informed about travel industry updates, policies, and promotions

Qualifications

Strong communication and interpersonal skills
Excellent organizational abilities and attention to detail
Ability to work independently in a remote environment
Previous experience in travel, hospitality, or customer service is an advantage (but not required)
Enthusiasm for travel and helping others plan their trips

What We Offer

Flexible remote work opportunity
Training and ongoing professional development
Supportive and collaborative team environment
Opportunities to grow within the travel industry
Access to travel perks and discounts (eligibility requirements apply)

Apply

Vacancy posted 1 day ago

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