Field Service Technician

CraneWorks offers new employees the opportunity to enroll in health, dental, vision, disability, and life/AD&D benefits, in addition to taking advantage of our generous PTO and 401(k) packages. We strive to offer the best values to customers and employees. Location: San Marcos, CA Job Id: 678 # of Openings: 1 Job Title: Field Service Technician Reports to: Service Manager Location: Department: Service FLSA Status: Hourly – Non Exempt About Us: CraneWorks is an award-winning global provider of lifting solutions. Our commitment to customer service is unparalleled and we consistently strive to earn our customers’ loyalty and trust. Our fundamental values are safety, quality, integrity, reliability, and teamwork and our commitment to these values help steer our business operations. We are proud to be an Equal Employment Opportunity employer. Job Summary: This position will inspect, diagnose, repair, and perform maintenance on various crane equipment including mobile cranes (All Terrain, Rough Terrain, Crawler Cranes, Boom Trucks, knuckle booms, bucket trucks, etc.). Mechanical experience required with electrical and hydraulics. It is part of this role’s responsibility to help grow the business by identifying new opportunities and contributing to the development of customer relationships and market presence. This is a summary description and therefore does not capture the entirety of the essential functions of the role. The candidate should ensure they have read and understand the scope, job functions, and physical requirements needed for this role. Candidates will be required to take a skill assessment as part of the interview/hiring process. Key Responsibilities A minimum 2 years of experience as a Mobile Crane Mechanic/Technician that can operate and inspect cranes in order to diagnose defects Demonstrates working knowledge of CANBUS, PAT, EKS, ECOS, LICCON, and Greer systems Examines parts for damage or excessive wear using micrometers and gauges Reads and understands operating manuals, parts manuals, blueprints and technical drawings Tests mechanical, electronic, electrical and hydraulic products and equipment after repair or modification to ensure proper operation and compliance with OEM specifications Prepares for jobs by checking parts and drawings for accuracy and completeness Capable of accomplishing tasks independently without direct supervision Maintain conformity to safety requirements, manufacturer procedures, and other regulations Properly fills out working reports, hour’s reports, time sheets, hour’s overviews, work orders, and other company and customer paperwork in a timely and efficient manner Must complete expense reports in timely manner as dictated by the company policy Exceptional customer service and communication skills Ability to work overtime as well as on weekends is a plus. Travel is required periodically for 1 to 4-day intervals for field techs. Our shop technicians work anywhere from 40 to 50 hours a week depending on immediate needs and our field technicians work anywhere from 40 to 80 hours a week depending on customer needs Valid driver’s license and satisfactory driving record required for field technician positions CDL Preferred Preferred Qualifications History of working with different forms of mobile crane equipment, specifically Grove RT and TMS Cranes; Grove GMK European Cranes; Manitowoc, Liebherr, Terex, Palfinger, IMT, Cormach, National, Demag, Manitex, etc. Health insurance Paid time off 401(k) 401(k) matching Vision insurance Life insurance Referral program Field service technicians are supplied with a company service truck, laptop, and company cell phone. CraneWorks is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We encourage applicants from all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status protected by applicable law. CraneWorks is committed to providing a work environment that is free from discrimination and harassment. CraneWorks is proud to offer you a comprehensive benefits package to help with every aspect of your physical, financial, and personal health. We believe the health of our people is directly linked to the health of the company. When you’re healthy you’re at your best: at work, at home, and at play. CraneWorks CORE values Safety We are dedicated to the health and safety of everyone at CraneWorks. Protection on the job and doing our work with the utmost professionalism is central to our identity. Integrity We focus on building a trusting and responsible relationship with our customers, workers, and community. Honesty and integrity are essential in all of our relationships. Reliability Measure twice, cut once. We avoid shortcuts and work hard to provide equipment and services that our customers can count on. Teamwork We know how essential it is to collaborate and work together as a company. Together, we can create, build, and achieve more. Medical 100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment 100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment Vision 100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment Group term life with AD&D Premium coverage available the first day of the month following 60 days of employment Short term/long term disability Premium coverage available the first day of the month following 60 days of employment Paid time off New employees accrue 13 PTO days and can earn up to 23 days the longer they stay with the company. 401(k) Eligible after 1 year of employment; employer match is determined annually by the company #J-18808-Ljbffr CraneWorks