Financial Clearance Representative Associate

Financial Clearance Representative Associate The role involves completing the financial clearance process and creating the first impression of Optum services to patients, their families, and other external customers. Responsibilities include articulating information in a manner that patients, guarantors, and family members understand, and ensuring they are aware of their financial responsibilities. This involves collaborating with medical staff, nursing, ancillary departments, insurance payers, and other external sources to assist families in obtaining healthcare and financial services. Telecommute flexibility: You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities Review and analyze patient visit information to determine whether authorization is needed and understand payer-specific criteria to appropriately secure authorization and clear the account prior to service where possible Ensure that initial and all subsequent authorizations are obtained in a timely manner May provide mentoring to less experienced team members on all aspects of the revenue cycle, payer issues, policy issues, or anything that impacts their role Meet and maintain department productivity and quality expectations You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications High School Diploma/GED 6+ months experience with prior authorizations in healthcare setting Intermediate level of proficiency with Microsoft Office products Ability to work within Central Time zone standard daytime hours Must be 18 years of age or older Preferred Qualifications Associate or Vocational Degree in Business Administration, Health Care Administration, Public Health or related field of study EPIC experience Experience with insurance and benefit verification, Pre-Registration and/or Prior Authorization activities in healthcare business/office setting Experience working with clinical staff Experience working with clinical documentation Experience working with a patient's clinical medical record Soft Skills Excellent customer service skills Excellent written and verbal communication skills Demonstrated ability to work in fast paced environments *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr