Party Coordinator

Job Summary The Party Coordinator is responsible for selling fun! The ideal team member will serve as the first point of contact of Urban Air and work with guests to design the perfect combination of food, drinks, and attractions for birthday parties, church events, sports groups, corporate team building, or any other type of group. You love working in a fast‑paced, multi‑faced Family Entertainment scene. You are outgoing and personable with excellent verbal and written communication skills. You love talking to and selling value‑add to customers. All leads are responded to in a timely fashion—same to next business day. You haven't met a goal you can't beat. You like booking sales three (3) months in advance. You excel at ensuring the customer experience is excellent. You have the ability and willingness to resolve conflict quickly and fairly. A Day in the Life Everybody is somebody! At Urban Air, we believe that each person and every position matters; everyone contributes to our success. People are the most important asset. Strive for personal development and career growth. Sell the fun and work with the Park Team to deliver an excellent guest experience for all groups. There is nothing you would not do for your team. We strive for 100% guest satisfaction. Sales is all about relationships; your positive energy and "You Got It" attitude should lead to repeat business and great referrals. You must be able to represent the park with fun and energy, bursting out of you when telling guests about all the cool stuff Urban Air has, does and will do to make their events the most awesome ever. Like to party? You get to sell amazing party packages and then follow up with guests to see if expectations were exceeded. We are passionate about winning and love to celebrate success; you work hand‑in‑hand with the Leadership Team to drive financial results in your store to new heights. Safety first. Work in a well‑maintained, safe, secure, and sanitary environment. Your job includes everything listed above plus the ever‑popular "other duties as assigned". Working Environment Non‑typical Family Entertainment environment. We are business casual. Ability to work Saturday, Sunday and/or evening shifts during the week. The above statements describe the general nature and level of work being performed by individuals assigned to this job. They are not an exhaustive list of all responsibilities, duties, and skills. About Urban Air Adventure Parks Urban Air is the preeminent indoor adventure park and the market leader in location‑based entertainment. The Dallas‑based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air Colorado Springs is an equal opportunity employer. #J-18808-Ljbffr