Claims Supervisor

Overview Davies Talent Solutions is partnering with a well-established organization, seeking an experienced Claims Supervisor to lead and oversee operations liability claims asserted against MTA. This role is ideal for a seasoned claims professional who enjoys leading adjusters, auditing complex files, coordinating litigation, and managing high‑exposure transit claims , including serious bodily injury and wrongful death. If you’re ready to step into a leadership role within a high‑profile public transportation program, this is an excellent opportunity. What You’ll Oversee & Handle Supervision of Claims Representatives handling MTA operations liability claims Tort, property/casualty, general liability, and subrogation claims Oversight of investigations, reserve accuracy, settlement exposure, and documentation Monthly claim suit reviews and file audits (minimum 3 files per adjuster) Litigation coordination and authority management with Defense Counsel Approval and oversight of settlements, denials, and check requests Complaint resolution and escalated claimant issues Performance evaluations, attendance tracking, and staff mentoring Ensuring compliance with MTA Claims Manual and TIG policies Coordination of new loss assignments and initial claim file setup Direct communication with claimants, witnesses, operators, insurers, and counsel Testimony at hearings, depositions, and trials as required What We’re Looking For Claims management or supervisory experience required Strong background in auto PD, bodily injury, general liability, and subrogation claims Experience auditing claim files and managing authority levels Proven ability to guide adjusters on investigations, evaluations, and settlements Familiarity working with Defense Counsel and high‑exposure litigation Knowledge of Maryland tort, property/casualty, general liability, and subrogation law Education & Experience Requirements (One of the following): Bachelor’s degree plus 5+ years of claims experience OR High school diploma/equivalent plus 8+ years of claims experience Insurance designations (CPCU, AIC, or CLA) may substitute for one year of experience #J-18808-Ljbffr Davies Talent Solutions