Principal Playback QoE Engineer

Job Description

We are seeking a Senior Principal Playback QoE Engineer to define and build the real-time quality intelligence layer for OVE. This role will connect viewer-side playback telemetry with OVE infrastructure behavior, enabling real-time live-event operations, customer-facing quality reporting, and data-driven optimization of the delivery platform.

Why OCI

• Build core technology for next-generation live streaming infrastructure

• Work on high-scale data systems tied directly to viewer experience

• Shape the QoE foundation for a greenfield media delivery platform

• Solve problems across playback, telemetry, networking, edge delivery, and analytics

• Influence how OVE proves quality, reliability, and customer value during major live events

Responsibilities

• Define OVE's canonical playback QoE metric model

• Design and build real-time QoE telemetry pipelines using Kafka, Flink, or equivalent streaming systems

• Process large-scale playback events across sessions, devices, geographies, ISPs, app versions, protocols, and delivery paths

• Build real-time aggregations, anomaly detection, alerting, and live-event dashboards

• Correlate playback telemetry with OVE relay, control plane, routing, and fallback behavior

• Partner with player, infrastructure, observability, and product teams to improve end-to-end video quality

• Support customer-facing QoE reporting, post-event analysis, and operational reviews

• Identify playback regressions by device, region, ISP, app version, or delivery path

• Help define QoE-driven feedback loops for routing, failover, capacity planning, and event readiness

• Drive engineering standards for telemetry schemas, event quality, data correctness, and operational reliability

Responsibilities

Qualifications

• 10+ years of experience in software engineering, data engineering, distributed systems, media platforms, or observability systems

• Strong understanding of video playback QoE metrics and streaming media behavior

• Hands-on experience with Kafka, Flink, Spark Streaming, Beam, Pulsar, or comparable large-scale streaming data systems

• Experience designing real-time pipelines using event-time processing, windowing, stateful aggregation, stream joins, and schema evolution

• Experience operating high-scale telemetry or observability systems with high-cardinality dimensions

• Strong systems debugging skills across client, edge, backend, and data processing layers

• Familiarity with HLS, DASH, low-latency streaming, CDN behavior, edge delivery, or player telemetry

• Experience supporting live-event streaming, large customer launches, or high-traffic operational events is a plus

• Experience with QoE analytics, anomaly detection, SLOs, customer dashboards, or incident response is a plus

• Strong programming skills in Java, Scala, Python, Go, or similar production engineering languages

Preferred Qualifications

• Experience with live sports, major broadcast events, or large-scale linear streaming

• Experience building command-center dashboards for real-time event operations

• Experience with Conviva, Mux Data, Datadog, Prometheus, Grafana, ClickHouse, Druid, Pinot, OpenSearch, or similar analytics and observability systems

• Experience correlating playback telemetry with CDN, edge, origin, or network data

• Experience defining customer-facing quality metrics, SLAs, SLOs, or post-event reporting

• Familiarity with MoQ, QUIC, WebRTC, low-latency HLS, or emerging streaming protocols

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $99,600 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

About Us

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