IT Technician

IT Technician

We are partnered with a manufacturing company that is seeking out an IT Technician. Responsibilities include providing local IT support (level 1 & 2) for end-users, ensuring operational availability, maintenance, and security of end-user IT equipment, peripherals, and local network infrastructure, and guaranteeing prompt incident resolution and request fulfillment in accordance with Group SLSAs and standards.

Specific activities include repairing, logging, diagnosing, and resolving Level 1 & 2 hardware, software, and network incidents for local users. Manage with tickets in ITSM tool. Prepare, configure, and deploy workstations (desktops, laptops), mobile devices, and peripherals according to Group standards and enable tracking with labels. Manage local IT assets and inventory. Maintain and contribute to the IT knowledge user base.

Skills include familiarity in Google Environment, end-user support & management, office suite, and JIRA ticketing system is a plus.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.