Operations Lead | United States (Bay area)

Neuron7.ai is a fast-growing SaaS company with category-defining AI solutions for customer service, backed by top VCs and leading angel investors, with strong market traction. Neuron7’s AI-powered Resolution Intelligence helps enterprises make accurate service decisions at scale by analyzing structured and unstructured data to diagnose and resolve issues in seconds. Neuron7 enables service leaders to improve key metrics such as first call resolution, turnaround time, and margins across complex industries including high-tech, manufacturing, and medical devices. Role Overview We are looking for a detail-oriented and execution-focused Finance & Operations professional to support financial planning, accounting operations, reporting, and compliance. This role will work closely with leadership, external partners, and cross-functional teams to ensure financial accuracy, operational efficiency, and strong governance as the company scales. You will operate across modern finance tools, manage multiple priorities, and help build scalable finance and operational processes. Responsibilities You will lead and support: Managing day-to-day finance and accounting activities across business units Working across cloud platforms including QuickBooks , Google Workspace , Stripe , Bill.com , and HubSpot , and banking platforms Preparing budgets by coordinating across multiple functions Owning monthly consolidated financials and management reporting Preparing board meeting materials and investor updates as required Managing Accounts Receivable (AR), Accounts Payable (AP), and revenue recognition (Rev Rec) Supporting payroll processing, payroll tax compliance, and state requirements Managing expense approvals and reimbursement processes Maintaining accurate records, reconciliations, reporting, and documentation Ensuring statutory, financial, and operational compliance to keep the company in good standing Managing multiple priorities, proactively escalating risks, and meeting deadlines Identifying process improvements and supporting automation initiatives Partnering with cross-functional teams on finance and operational workflows Mentoring junior team members and contributing to a collaborative team culture Qualifications (Need to Have) 4–7+ years in finance, accounting, consulting, or business roles Bachelor’s or Master’s degree in Accounting, Business, Operations, Economics, or related field Strong technical proficiency with web-based and cloud applications Demonstrated ability to manage complex workloads independently Strong execution mindset and bias for action Highly organized with strong attention to detail and process orientation Proven problem-solving and critical thinking skills Ability to prioritize multiple tasks and elevate appropriately Excellent verbal and written communication skills Advanced proficiency in Excel / Google Sheets Experience with financial reporting, budgeting, AR/AP, Rev Rec, payroll, and compliance Commitment to inclusion, collaboration, and mentoring Nice to Have Public accounting and/or industry accounting experience Team leadership or management experience Experience in high-growth startups or fast-paced consulting environments Experience supporting board reporting and investor communications What We Do and Value At Neuron7.ai, we value integrity, innovation, ownership, and a strong customer-first mindset. We focus on building scalable systems, driving operational excellence, and enabling teams with data-driven decision making. Our Commitment to Diversity and Inclusion Neuron7.ai is committed to building a diverse and inclusive workplace. We provide equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, #J-18808-Ljbffr Neuron7.ai