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IT Service Operations Leader: Transform & Scale

Aspcapro

The ASPCA is seeking a Senior Director, IT Service Operations to lead the IT service operations pillar across NYC headquarters, shelters, clinics, and field operations. You will set standards, drive a structured operating model, and coach managers and engineers toward disciplined, measurable service delivery for 1,400+ staff. This is a leadership-focused role with significant organizational impact. You will manage a team, partner with the VP and People Team, and own ITSM governance, incident #J-18808-Ljbffr Aspcapro

Vacancy posted 4 days ago
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