Telephone Operator

Job Description

Job Description

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Flexible Hours

Job Summary

We are seeking a Telephone Operator to join our team! As a telephone Operator, you will be answering all incoming calls, answering questions, and directing calls to the appropriate persons and places. These calls must be answered promptly and screened within 25 seconds, previous telemarketing experience would be beneficial. 

Responsibilities 

• Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
• Juggle multiple callers and phone lines while maintaining a positive attitude
• Keep notes on important callers and information
• Take messages, as needed

Qualifications

• Excellent customer service skills
• Strong organizational skills
• Familiarity with automated phone systems helpful