Unarmed Security Officer

Unarmed Security SupervisorPGS USA | Protecting What Matters Since 1996Location: Alexandria VA/TD Bank Position: Unarmed Security Officer Employment Type: Full-TimeSince 1996, PGS USA has provided professional security services to clients throughout the United States. Our approach is built on experienced personnel, strong leadership, professionalism, accountability, customer service, and the successful integration of people, security operations, and technology.We believe the quality of a security program begins with the quality of the people entrusted to lead and deliver it. For that reason, PGS USA seeks experienced professionals who demonstrate sound judgment, integrity, maturity, leadership, responsiveness, and a commitment to protecting the people and organizations we serve.PGS USA is currently seeking an experienced Unarmed Security Supervisor to oversee and support security operations for a high-profile national media client in Alexandria VA.This is a hands-on leadership position for an experienced retired law-enforcement professional who is capable of supervising personnel, maintaining staffing continuity, responding to client needs, developing procedures, training security personnel, and personally supporting operations when necessary.This individual will serve as a primary operational point of contact for the client and PGS USA within the Washington, D.C. area and must be comfortable operating in a highly responsive environment where client requirements and security needs may extend beyond normal business hours.A current District of Columbia Special Police Officer (SPO) license with an Unarmed endorsement is mandatory for this position.Key ResponsibilitiesSecurity OperationsProvide a highly visible and professional unarmed security presence at assigned client locations.Protect employees, executives, visitors, guests, facilities, and client property.Monitor access-control points, employee entrances, visitor screening operations, restricted areas, and other security-sensitive locations.Conduct security patrols and facility inspections as necessary.Maintain a high level of situational awareness and identify potential security or operational concerns before they escalate.Identify staffing, performance, training, or operational deficiencies and take appropriate corrective action or escalate concerns when necessary.Standard Operating Procedures & TrainingThe Unarmed Security Officer will play an active role in maintaining professional security operations.Incident & Emergency ResponseRespond promptly and appropriately to alarms, disturbances, suspicious activity, security incidents, medical emergencies, threats, and other emergency situations.Respond to active-threat and active-shooter incidents in accordance with established procedures, post orders, applicable law, and training.Exercise sound judgment regarding de-escalation, incident escalation, detention, emergency response, and appropriate use of force.Coordinate with the Metropolitan Police Department and other local, state, or federal law-enforcement and emergency-response agencies when necessary.Assume an appropriate supervisory role during significant security incidents until relieved or the incident is transferred to the appropriate authority.Ensure significant incidents are promptly communicated through the appropriate PGS USA and client chain of command.Preserve confidentiality and sensitive information associated with incidents, investigations, personnel, executives, and client operations.PGS USA will verify applicable licensing and credential status as part of the screening and onboarding process.Required QualificationsCandidates must meet the following minimum requirements:High school diploma, GED, or equivalent.At least 21 years of age.Retired government law-enforcement professional in good standing.Current Unarmed endorsement authorizing unarmed SPO duties in the District of Columbia.Demonstrated experience managing personnel and responding to operational issues.Ability and willingness to respond to urgent operational calls outside of normal business hours.Ability to coordinate personnel and resolve short-notice staffing needs.Ability and willingness to personally provide security coverage when necessary.Active Shooter/Active Threat response training.Strong understanding of security operations, access control, emergency response, incident management, de-escalation, and use-of-force principles.Excellent written and verbal communication skills.Ability to prepare clear, detailed, accurate, and professional reports.Strong leadership, interpersonal, and customer-service skills.Excellent situational awareness and observational abilities.Ability to remain calm, maintain emotional control, and make sound decisions during high-stress or rapidly evolving situations.Professional appearance and demeanor.Physically capable of performing the essential duties of the position.Ability to successfully complete all required PGS USA and client screening, suitability, background, drug-screening, and onboarding requirements.District of Columbia Unarmed SPO RequirementsCandidates must remain legally eligible and properly credentialed to perform duties as an unarmed Special Police Officer in the District of Columbia.Candidates must meet and maintain all applicable District of Columbia requirements, including, as applicable:Maintain a current District of Columbia Special Police Officer license/commission.Maintain a current unarmed endorsement.Complete and maintain required firearms training and range qualifications.Complete required SPO training and continuing training requirements.Meet applicable criminal-history, fingerprinting, drug-screening, physical-fitness, psychological-fitness, and suitability requirements.Remain appropriately affiliated or designated with an authorized District of Columbia security agency as required.Maintain all licenses, commissions, endorsements, certifications, and qualifications required by the District of Columbia, PGS USA, and the client throughout employment.Applicants who do not currently possess a valid Virginia SPO license with an unarmed endorsement will not be considered for this position. PGS USA will verify applicable licensing and credential status as part of the screening and onboarding process.Physical RequirementsThis position requires an individual who is physically capable of:Standing and walking for extended periods.Conducting interior and exterior security patrols.Navigating stairs and multiple areas of assigned facilities.Responding quickly to alarms, emergencies, disturbances, and security incidents.Wearing required uniforms, protective equipment, duty gear, and an authorized firearm while performing assigned duties.Performing security officer duties and assuming an assigned post when operationally necessary.Performing the physical functions reasonably necessary to protect people and property within the scope of the employee's training and legal authority.Candidates must maintain the professional appearance, judgment, maturity, emotional control, situational awareness, and physical readiness expected of an experienced retired law-enforcement professional.Work EnvironmentThis position supports a high-profile national media client in Alexandria VA and may provide operational support to other locations throughout the Alexandria VA area.The environment may involve interaction with:Corporate executives and senior leadershipEmployees and contractorsMedia professionalsPublic figuresVisitors and guestsVendorsLaw-enforcement personnelEmergency respondersMembers of the publicThe position may require work during days, evenings, nights, weekends, holidays, special events, emergencies, periods of heightened security, or other times necessary to support client operations.Why Join PGS USA?Opportunity to lead security operations for a high-profile national client.Significant operational responsibility and autonomy with a strong regional support structure.Direct support from Operations, Human Resources, Risk Services, and Recruitment.Opportunity to build, train, and develop a professional security team.Professional and supportive work environment.Continued training and professional development.Leadership and career-advancement opportunities.Opportunity to work alongside experienced law-enforcement and security professionals.An organization committed to professionalism, integrity, accountability,