Office Assistant

Office Assistant

The Office Assistant provides general basic office support, and acts as the office receptionist and telephone screener when required. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.

Duties and responsibilities include performing general office duties such as identifying and organizing documents for electronic archiving, photocopying, validating referrals, and email communications. Answer phones and take messages. Destruction of documents by shredding. Compute, record, and/or proofread data and other information, as directed. Compile worker and client information and prepare forms and maintain records as needed. Limited data entry from compiled information/records. Other duties as assigned.

Essential duties include general filing, administrative assistance to staff, typing, prepare client and worker records, restock supplies, data entry, receptionist for office, and other duties as required and may be subject to change.

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

Requirements include the ability to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications. Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges. Education: High School or GED and some general office/admin coursework. Experience: 6 months of office and clerical experience. Preferred qualifications include bilingual in English and Spanish (written and verbal).