Manager, Security Operations (Hands On/Technical)

Manager, Security OperationsHiring near our Irving, TX and Stamford, CT, and Arlington, VA Centers of Excellence with a flexible environment.About Gartner IT:Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.About this role:This role supports Gartner's growing Security Operations team. You will lead day-to-day operations in US time zones to Protect against, Detect, and Respond to threats to Gartner's reputation, customers, and Information Technology. The Manager, Security Operations role is highly technical and leads the operational response to security events and incidents as well as provides a point of escalation. You will be deeply involved in the planning and execution of projects involving the SOC and Security Operations practice as a whole. You'll play a key role in defending Gartner's network and intellectual properties as you "lead from the front". Our team is filled with lifelong learners who are consistently finding ways to better defend and stay ahead of the threats of tomorrow. We are a collaborative, flexible group, where good ideas are brought forth and acted upon, whether they come from the most experienced or the newest members of the team. As a leader on the team, you'll provide mentorship, guidance, and technical expertise.What you will need:Bachelor's in Computer Science, Information Security, Engineering, or 6+ years of experience in Information securityPrevious experience leading a SOC, Hunt, and/or Incident Response Team or progressive growth in responsibilities in a SOC environmentDemonstrated ability to prioritize and analyze security events, enabling swift decision-making on appropriate courses of action and initiating timely and proportional responsesExpertise in conducting and driving analysis and investigation of cybersecurity incidentsExperience articulating technical findings and creating detailed incident reportsExtensive experience in leveraging security tools such as SIEM, EDR, web proxy and email security toolsExperience driving security projects from requirements gathering to completionAbility to mentor, motivate, and coach team members, leading to operational excellencePassion for security and solving tomorrow's problemsWhat you will do:Drive operational excellence of a geographically dispersed Security Operations teamServe as the Incident Commander during the incident response processContinuously seek out opportunities to improve the team's ability to rapidly and effectively respond to security incidentsWork with key business stakeholders to detect, respond to, and remediate security issuesProvide mentorship and guidance to team members, promoting a culture of open communication, continuous improvement, and operational excellenceDrive automation initiatives, enhancing analyst capabilities and workflows while eliminating monotonous tasksDevelop innovative and cutting-edge detection content aligned with ATT&CK, Cyber Kill Chain, and various other cyber security frameworksBring your own ideas and solutions to a fast-paced, growing, and evolving team centered around operational excellenceEnsure smooth handover of alerts and incidents between team members located in various geographic locationsWho You are:Skilled and experienced, but possessing a servant leader mindsetAble to relentlessly prioritize and see the big pictureComfortable both with delegating and "rolling up your sleeves" when the time comesPassion for coaching, mentoring, and development of othersAccountable, transparent and willing to go the extra mile when necessaryPassion for security and solving tomorrow's problemsWilling to learn new technology platformsStrong team playerAble to work proactively in a time sensitive operations environment.Innovation mindset – Takes opportunities to make existing processes more efficient and thinks "automation first"Certifications like CISSP, GCIH, GCFA or equivalent are a plusCloud experience (AWS, Azure, GCP)Demonstrated ability to transform and shape teamsScripting or programming experience (Python, PowerShell, Bash)Don't meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles!What you will get:Competitive compensation.Limitless growth and learning opportunities.Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.A chance to make an impact – your work will contribute directly to our strategy.Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.20+ PTO days plus holidays and floating holidays in your first year.Extensive medical, dental insurance and vision plan.401K with corporate match, immediate vesting.Health-and-wellness-related allowance programs.Parental leave.Tuition reimbursement.Employee Stock Purchase Plan.Employee Assistance Program.Gartner Gives Charity Match.And much more!Who are we?At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work?Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.Gartner is the world authority on AIAt Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.What do we offer?Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? 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