Branch Manager

Overview R10092582 Branch Manager (Open) Location: Hammond, IN - Retail shop How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Branch Manager in Hammond, IN! We are looking for you ! Base pay plus bonus opportunities! Monday - Friday, no weekend work! Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. Support for Parents: We offer a 14-week paid child birth benefit to support growing families. Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access: Your benefits start after just 30 days of employment Role Summary The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting. Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency. Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries. Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities. Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits. Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports. Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch. Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions. Conduct periodic performance reviews for branch associates. Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management. Responsibilities Oversee daily store operations to achieve or advance sales and margin goals. Promote sales, deliver excellent customer service, manage inventory levels, and balance expenses. Ensure facility and staff alignment to safety and regulatory standards. Provide professional customer service for internal and external customers and handle product, pricing, and technical inquiries. Support outside sales team in nurturing existing client relationships and identifying new business opportunities. Ensure accurate and timely processing of financial transactions (cash reports, charge tickets, coding, costing, pricing, daily cash summaries, bank deposits). Maintain accuracy of back order, open order, and PO expedite reports. Cultivate cylinder and hard goods inventory levels for the branch. Lead training for inside sales associates on product knowledge, policies, processes, procedures, and safety. Conduct periodic performance reviews and provide mentorship in collaboration with HR and senior management. Required Qualifications High school diploma or equivalent. Proven managerial experience in a customer-facing environment with demonstrated expertise in Profit and Loss (P&L) management and use of KPIs to drive performance. Background in supporting and leading teams within a retail or industrial distribution environment. Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment. Proficient computer skills and an interest in learning new digital tools. Ability to navigate multiple priorities concurrently. Self-motivated with a focus on contributing to the overall team's success. Excellent verbal and written communication skills to act as a bridge between staff and management. Preferred Qualifications Bachelor Degree in related field. 5+ years’ experience in sales with a track record of meaningful contributions and experience in the welding industry. Experience with inventory cultivation and vendor relationship support. Computer experience or basic knowledge of SAP. Benefits We care about and support our Airgas Families. This includes medical, dental, and vision plans, short-term and long-term disability, life and AD&D insurance, Employee Assistance Program (EAP), pre-tax commuter benefits, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for eligible full-time employees. Additionally, a 401k plan with company matching, tuition reimbursement, dependent college tuition discounts, and Airgas Scholarship Program are offered. Associates in collective bargaining units should review their bargaining agreement for eligibility and terms. Equal Employment Opportunity We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants and provides reasonable accommodations as needed. For accommodations, contact us at View email address on click.appcast.io. Privacy and Security Notices California Privacy Notice: A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Fraud warnings apply to Air Liquide recruiters and partners; never pay money during recruitment. Verify job postings on the official careers site. #J-18808-Ljbffr US11345-AIRGAS Airgas USA, LLC