Field CTO

At Inriver, we help brands deliver better product experiences — wherever their customers are. From the first product detail to the final purchase decision, we make product information work smarter.

We are now looking for a Field CTO to join our team in the United States.

About the role

The Field CTO helps Inriver win and grow Americas revenue. This is a senior, customer-facing technical and business advisor who sits alongside Sales, Solutions Engineering, Customer Success, Product and Services.

You will shape our biggest pursuits, lead consulting-style engagements with enterprise customers, and make Inriver credible in front of the CTOs, CIOs, and COOs of multi-billion-dollar B2B manufacturers. You have done the hands-on work of product data programs yourself, and you can explain it to a boardroom.

What you’ll do

• Strategic and complex deal contribution . Join the largest and most technical pursuits. Help the account team qualify, multi-thread to technical and executive buyers, shape the solution strategy, and lead executive-level presentations and workshops.

• Business consulting . Lead the value conversation: product data maturity, speed to market, channel and syndication performance, and the business case for change. Turning a customer’s pain into a credible ROI story their CFO will accept.

• Technical consulting engagements. Run architecture and data-model workshops and landscape assessments across ERP, PLM, MDM, DAM, commerce, and marketplace systems. Define target-state product data architectures and phased roadmaps customers can act on.

• Scoping and delivery. Scope, sell, and deliver billable engagements across pre-sales, delivery, and post-sales. Own utilization and delivery quality and make sure what we sell is what we deliver.

• Executive advisory. Be the trusted advisor to senior customer and prospect leaders, including strategic accounts in renewal and expansion. Build relationships that outlast any single deal.

• Thought leadership . Develop and publish a clear point of view on PIM, product data, syndication, and the technology around them, including AI in product content. Speak at events and customer forums and support analyst and partner conversations.

• Field to company feedback loop. Bring what you learn in the field to Product, Marketing, and revenue leadership. Help enable the sales and SE teams to learn how to run higher-level conversations.

What you’ll bring

We don’t expect you to tick every single box, but for this role we do need most of the following:

• B2B manufacturing depth. You have worked inside a manufacturer or sold to them for years. You understand complex catalogues, variants, technical specifications, classification standards, multi-tier distribution, and the channel pressure manufacturers face.

• Hands-on technical credibility . You have implemented, architected, or run PIM, MDM, or product data programs. You have done the dirty work: data migration, cleansing, mapping, integration, and the go-live that did not go to plan. You can whiteboard a data model or integration pattern without notes.

• Executive presence. You can present to, and hold the attention of, C-level leaders at multi-billion-dollar companies. You are polished and direct, you simplify without dumbing down, and you handle hard questions well.

• Consulting skill. You can frame a business problem, run a workshop, and turn what you find into a recommendation and a business case.

• Complex deal experience. You have contributed to large, multi-stakeholder enterprise software deals and know where they stall.

• Scoping, utilization, and delivery. You have scoped and sold services work, run to a utilization target, and delivered engagements that customers were glad they bought.

• Seniority. Roughly 10+ years of experience in technology consulting, solution architecture, or a similar senior field role.

• Travel. Regular travel across the Americas to customers, events, and the team.

• SAP. Have an understanding of SAP, its ecosystem and partners.

Nice to have :

• Time at a PIM, MDM, DAM, or commerce vendor, or at a systems integrator or consultancy serving manufacturers.
• Familiarity with product syndication, marketplaces, and retailer or distributor data requirements.
• Hands-on experience applying AI to product content or data quality.
• A public track record: conference talks, published writing, or an active industry network.
• Relationships with SI and technology partners in the Americas.

COMPENSATION & BENEFITS

The estimated pay range for this role is USD $150,000.00 - $185,000 as base salary per annum + variable. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, and business needs.

All full-time US employees are eligible to participate in Inriver's comprehensive benefit package, which includes medical, dental, vision, 401K, STD and LTD.

The ideal candidate is located in one of the following states: Florida, Georgia, Illinois, Massachusetts, Minnesota, North Carolina, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, or South Carolina.

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