Onsite Call Center QA Specialist - Patient Care Quality
Amazon Inc.
Amazon One Medical is hiring a Quality Assurance Specialist for our Customer Care Center in Tempe, AZ. The role focuses on auditing member interactions, delivering actionable feedback, and driving continuous quality improvements within a patient-centered care environment. You will use established templates and the C-I-CARE framework to ensure service excellence, with responsibilities spanning calibration, data analysis, and collaboration with care team leads to address issues and share best #J-18808-Ljbffr Amazon Inc.
Vacancy posted 3 days ago
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