Community Program and Partnership Specialist

Summary

This position will be assigned to the Marketing Office located at JBSA Randolph, but will be required to work at all JBSA locations to incl. JBSA Fort Sam Houston and JBSA Lackland.

This is a regular part-time category position with guaranteed 20 hrs./wk., scheduled as needed, may work up to 40 hrs./week.

Employees appointed to a regular category position are eligible for benefits.

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Duties

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Plans, develops, markets, and executes diversified, innovative, needs-based social, cultural, installation-wide special events and community partnership programs to support authorized users of Force Support Squadron facilities and programs. Develops programs and events based on Customer input/feedback and available resources both on the installation and in the surrounding community. Develops and maintains partnerships with various external agencies, businesses, community, professional associations, local colleges, universities, parks and recreation departments, commercial vendors, and national organizations. Writes professional proposals for use in attracting and establishing mutually beneficial cooperative agreements

• with on- and off-installation partners. Develops plans and coordinates with other agencies to execute programs, partnerships, special events, and joint undertakings to maximize resources. Assists with the development of marketing strategies, event publicity and promotions, and customer engagement strategies. Coordinates with activity managers and marketing to develop annual activity program calendars, marketing and strategic plans. Captures, develops and maintains information on a variety of community programs on or off the installation. Ensures programs and special events are properly staffed with qualified personnel. Creates a concierge experience to deliver beneficial and quality programs and services. Coordinates with owning units to identify available spaces for programs, organized activities and other special events to match customer needs. Develops, monitors, and analyzes applicable statistical data such as patronage, financial trends, customer surveys and suggestions to evaluate program effectiveness and applicability to strategic goals and plan improvements. Implements and maintains an effective internal control system to preclude or minimize the potential for fraud, waste and abuse. Prepares a community programs cost analysis prior to implementation and after-action reports for each program or event. Conducts senior leadership briefings and provides reports on status and program progress ~d advises of any significant developments that may impact existing or future programs. Recommends divestiture, modification or initiation of new programs and partnerships. May be required to work an uncommon tour of duty. Requires long periods of standing. recurring bending, crouching. reaching and lifting of moderately heavy items. Develops APF and NAF budgets. Responsible for protection of assets and financial resources. May be required to perform supervisory duties. Applies EEO principles and requirements to all personnel management actions and decisions, and ensures all personnel are treated in a manner free of discrimination. Performs other assigned duties as required. May operate a government vehicle to include light truck, sedan, golf cart etc.

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Requirements

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Conditions of employment

• This position has physical lifting requirement which requires the incumbent to complete a favorable pre-employment physical. Must be able to lift 50 pounds.
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
• This position requires the incumbent to complete a background investigation with favorable results.
• This position has been identified as a Test Designated Position (TDP). The incumbent of this position will be subject to a pre-employment and random drug testing. Must have a valid driver's license.
• The applicant must be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years and must reside in/around the area as noted in the Job Opportunity Announcement.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/19/2026

Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Knowledge of business operations, policies, procedures, methods, and publicity techniques within one or more of the following areas: military recreation; morale, welfare, and recreation business operations; and/or community wide event planning to evaluate strengths or weaknesses and develop/revise programs to meet goals and promote patronage. Knowledge of accounting and budgeting procedures in order to prepare, monitor variances, and revise budgets. Bachelor degree in recreational leadership, parks and recreation management, leisure studies or related field is highly desirable. Experience using Microsoft Office software such as Word, Excel, and Power Point.

Knowledge, Skills and Abilities (KSA's): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities, and/or competencies in the following areas:

1. Knowledge of business operations, policies, procedures, methods, and publicity techniques within one or more of the following areas: military recreation; morale, welfare, and recreation business operations; and/or community wide event planning to evaluate strengths or weaknesses and develop/revise programs to meet goals and promote patronage.

2. Skills in written and oral communication techniques to explain, justify, and present ideas and findings on a variety of issues.

3. Ability to make decisions and work effectively under the pressure of timeliness and rigid deadlines.

4. Must possess skill in dealing with customers and the public.

5.Knowledge of accounting and budgeting procedures in order to prepare, monitor variances, and revise budgets.

**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.

All other applicants will be referred as needed and requested by the selecting official(s).

**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.

(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

• Information on COVID-19 Vaccination requirements may be found at:
• Individual must fully meet qualification/eligibility/background requirements for this position.
• Male applicants born after December 31, 1959 must be registered for Selective Service.
• Direct deposit is required.
• Satisfactorily complete an employment verification (E-Verify) check.
• A probationary period may be required.
• Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
• Payment of Permanent Change of Station (PCS) costs IS NOT authorized, based on a determination that a PCS move is not in the Government's interest.
• Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
• Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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