Service Desk Supervisor | IT Leadership + ESOP

Allied Mineral Products Holding

A leading refractory manufacturer in Columbus, Ohio, is seeking a Service Desk Supervisor. This role involves overseeing daily operations of the IT Service Desk, ensuring high-quality support for end users. Key responsibilities include managing service desk analysts, resolving escalated issues, and improving operational processes. Candidates should have 3–5 years in IT support, strong leadership, and familiarity with ticketing systems. The position offers a competitive benefits package, including health insurance and an Employee Stock Ownership Plan. #J-18808-Ljbffr Allied Mineral Products Holding

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Service Desk Supervisor | IT Leadership + ESOP in Columbus, OH vacancy

IT Service Desk Supervisor
...Veterans/Disabled Position: Service Desk Supervisor Location: Columbus, OH Job Id... ...the daily operations of the IT Service Desk, ensuring... ...). Excellent communication, leadership, and customer service skills... ...Employee Stock Ownership Plan (ESOP) retirement plan with 25% annual...
Suggested
Temporary work
Work experience placement
Worldwide
Shift work
Allied Mineral Products Holding
Columbus, OH
2 days ago
Service Desk Shift Supervisor
$67.9k - $132.5k
...Position Overview The Service Desk Shift Supervisor oversees a service‑desk shift to ensure end users receive... ...are consistently met in a federal IT environment. The supervisor coaches... ...operations, including at least 3 years of leadership experience (team lead or supervisor)...
Suggested
Contract work
Work at office
Shift work
ASM Research, An Accenture Federal Services Company
Columbus, OH
3 days ago
IT Support & Service Desk Supervisor - 24/7 Desk, Free Parking
The Ohio Department of Public Safety is looking for an IT Support Director to supervise IT staff and oversee projects at their Columbus... ...PC support operations and ensuring the smooth transition of IT services. Ideal candidates will have extensive experience in IT...
Suggested
Work at office
Ohio Department of Public Safety
Columbus, OH
2 days ago
Support Engineer
...databases (e.g. MySql, MongoDB) Third-party services and APIs (Twilio, Slack, Serverless)... ...code to standardize the provisioning of IT/Infrastructure services (IaC) Experience... ...with teams of one to 5,000 employees. OSA leadership has a combined 40+ years of software engineering...
Suggested
Casual work
Remote work
Flexible hours
OSA Technology Partners
Columbus, OH
1 day ago
Head of Product Management & Delivery
JPMorgan Chase is looking for a Product Delivery Manager in Columbus, Ohio, to lead product delivery processes for Identity Access Lifecycle management. The candidate will collaborate with various stakeholders to develop product backlog and implement efficient solutions...
Suggested
JPMorgan Chase
Columbus, OH
4 days ago
Global Security - Product Delivery Manager
...and deliverables, and prepare executive presentations for senior leadership. Support compliance and audit activities, maintain KPIs, and... ...technology systems (Access Control, CCTV, Intrusion Detection), IT networking, and infrastructure design. ~ Basic knowledge of SQL...
Work at office
Monday to Friday
Weekend work
Afternoon shift
J.P. Morgan
Columbus, OH
10 days ago
Global Security - Product Delivery Manager
...and deliverables, and prepare executive presentations for senior leadership. Support compliance and audit activities, maintain KPIs, and... ...technology systems (Access Control, CCTV, Intrusion Detection), IT networking, and infrastructure design. ~ Basic knowledge of SQL...
Work at office
Monday to Friday
Weekend work
Afternoon shift
J.P. Morgan
Columbus, OH
10 days ago
Technical Support Engineer I
$46k - $62.1k
...light development — not a traditional help desk position. Support global customers with... ...'s capabilities and elevate our overall service delivery. Global Operational Readiness:... ...Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/...
Shift work
Night shift
Rocket Software
Columbus, OH
3 days ago
Software Development Snr Manager
$133.1k - $306.4k
...team, you will lead a team of engineers building and operating services and platforms that enable cloud integration, interoperability,... ..., engineering, operations, support, security, partner, and leadership teams. ~ Willingness to participate in operational escalations...
Temporary work
Flexible hours
Oracle
Columbus, OH
4 days ago
Software Development Snr Director
$193.6k - $414.4k
...-critical platform. You will work closely with product and service teams across the company to drive usage of best practices and... ...distributed systems and developer infrastructure, strong organizational leadership, and the ability to influence across organizational boundaries...
Temporary work
Flexible hours
Oracle
Columbus, OH
3 days ago
Software Development Manager
$140k
...Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band... ...Serve as a trusted advisor to client leadership by offering strategic recommendations and... ...OpenShift platform. Experience managing IT/Software projects at a financial agency....
Contract work
Remote work
Shift work
MAXIMUS
Columbus, OH
5 days ago
Desktop Support Technician II
...executive support, and reliable technical service delivery. This role provides hands-on and... ...experience, particularly for executive leadership and high-priority users. Requirements... ...printers, peripherals) ~ Familiarity with IT ticketing systems (e.g., ServiceNow or similar...
Remote work
iT1
Columbus, OH
4 days ago
Remote Senior Manager, Global Networking & Infrastructure
...ensuring performance, security, and cost-efficiency. The ideal candidate should possess strong leadership skills and a deep understanding of SD-WAN, firewalls, and connectivity services. The position offers opportunities for professional advancement and a collaborative work...
Remote job
Parexel
Columbus, OH
4 days ago
Salesforce Life Science Patient Service Delivery Lead
$132.5k - $302.4k
...Salesforce practice. You Are: A Salesforce Functional Patient Services Delivery Lead within the Life Sciences Industry. You thrive... ...creative and analytical powers to decimate problems. Leadership skills? You have them in spades, and you have the top-shelf communication...
Work experience placement
Live in
Work at office
Local area
Accenture
Columbus, OH
1 day ago
Product Delivery Manager
...skillset and utilizing agile tools (JIRA, Confluence) ~ Proven leadership and influencing skills and ability to collaborate across a... ...applications such as Anaplan ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small...
J.P. Morgan
Columbus, OH
9 days ago
Senior Leader, Frontline Support Engineering
...support operations and enhancing customer experience through data-driven decisions. The ideal candidate should have over 5 years of leadership experience, strong skills in cloud environments, and a passion for improving operational efficiency. The position offers...
Koitecc Solutions
Columbus, OH
1 day ago
Senior Manager-Frontline Support Engineering
$106.61k - $284.28k
...experience, rapid issue resolution, and continuous service improvement. The ideal candidate combines strong operational leadership, deep customer empathy, and data‑driven... ...environment. Preferred Qualifications Experience in IT, SRE, DevOps, or Software Engineering....
Hourly pay
Full time
Temporary work
Work experience placement
Local area
Koitecc Solutions
Columbus, OH
2 days ago
Product Delivery Manager - Machine Learning and AI
...Product Owners (PO's) / Area Product Owners (APO's) and delivery leadership to confirm impacts and scope across teams Demonstrate... ...equivalent experience ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small...
J.P. Morgan
Columbus, OH
9 days ago
Product Delivery Manager - Identity and Access Management
...organization provides access control governance and Identity Services for all lines of business (LOBs) globally, providing the right... ...Demonstrated proficiency in Excel and PowerPoint, with strong leadership, relationship-building, and influencing capabilities Preferred...
J.P. Morgan
Columbus, OH
9 days ago
Senior Technical Project Manager
$96k - $144k
...architecture implications, dependencies, and delivery constraints well enough to guide execution credibly ~ Provide concise, leadership-ready updates focused on progress, risks, changes, decisions needed, and recommended actions ~ Facilitate discussions...
Remote work
Home office
Relativity
Columbus, OH
5 days ago
IT Project Manager
...Job Description We are looking for an IT Project Manager to work for our client. The ideal candidate aligns with the responsibilities... ...cross-functional collaboration across IT, business units, and leadership Manage project budgets, forecasts, and resource allocation...
Ringside Talent Acquisition Partners
Worthington, OH
4 days ago
Technical Project Manager
$75k - $100k
...Escalate risks, issues, and decisions to the Program Manager or leadership, as appropriate. Qualifications Bachelor’s degree with... ...dependency management across technology stacks, for example middleware services, web, and native applications. Flexibility to help teams...
Full time
Work at office
Local area
Remote work
Relocation
Flexible hours
Under Armour
Columbus, OH
8 days ago
Senior IT Project Manager
$140k
...Maximus is currently seeking a Senior IT Project Manager to lead and track the development... ...across multiple development or service teams. This role requires strong project... ...of the organization, to include executive leadership and teams across Maximus. Define project...
Temporary work
For subcontractor
Remote work
MAXIMUS
Columbus, OH
3 days ago
IT Project Manager - Public Sector
$88k - $135k
...improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs... ...will serve as the primary point of contact for State's project leadership, providing expert advice, assistance, and guidance to support...
For contractors
Work experience placement
H1b
Work at office
Local area
Remote work
Public Consulting Group
Columbus, OH
4 days ago
IT Project Manager
...Lead and direct the successful delivery of services while ensuring that assigned projects... ...Collaborate with team members, executive leadership, clients, and other key stakeholders for... ...Experience successfully developing and deploying IT solutions using various development...
Minimum wage
Contract work
Temporary work
Work experience placement
Work at office
MAXIMUS
Columbus, OH
2 days ago
Technical Project Manager (TPM)
$95k - $110k
...and rapid respond to change, and providing leadership grounded in trust, transparency, and... ...technology-empowered advisory and implementation services. We help our clients achieve their goals... ...projects. ~ Bachelor’s degree in IT Project Management, IT Management, Information...
Permanent employment
Work experience placement
Local area
Worldwide
Cadmus, LLC
Columbus, OH
3 days ago
Sr Technical Project Manager
$80k - $130k
...artifacts Effectively communicates within and across teams to ensure successful collaboration Demonstrates skills in leadership, negotiation, conflict management, communication, and critical thinking Owns and manages communication plan for project...
Remote work
McGraw-Hill Education
Columbus, OH
4 days ago
Head of Delivery Management
$140k - $150k
...About Client: The client provides information technology (IT) services, including business outsourcing, infrastructure technology,... ...domain Experience in Application Development - Delivery Leadership candidate with demonstrated experience managing large...
ApTask
Columbus, OH
4 days ago
Head of Delivery Management
...deliverables meet quality standards and are completed on time and within budget. This role requires a strategic thinker with excellent leadership skills and a deep understanding of industry regulations and standards. Responsibilities: Lead and manage the delivery of...
Yochana
Columbus, OH
1 day ago
Solution Analyst / Technical Project Manager
...operational planning and risk management strategies, ensuring service delivery is of the highest quality and professionalism. The ET... ...customer needs and collaborating with engineer customers and their leadership to promote adoption. Job responsibilities Develop and...
J.P. Morgan
Columbus, OH
16 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Desk Supervisor | IT Leadership + ESOP. Be the first to apply!